Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $19.00 - $23.75
Work Schedule
Standard Hours
Benefits
weekly pay
BJ's Inner Circle and Supplemental membership
Vacation Time
Personal time off
holiday leave
sick leave
401(k) plan with Company Match
Job Description
BJ's Wholesale Club is a dynamic and fast-growing membership warehouse club that serves thousands of members across the United States. With a team exceeding 34,000 members, BJ's operates more than 235 clubs, eight distribution centers, and a collaborative Club Support Center. The company is committed to fostering an inclusive and supportive work environment where team members can develop professionally and personally while contributing to a shared goal of outstanding customer service and unbeatable value for members. BJ's Wholesale Club prides itself on offering convenience, quality, and savings on products and services that families and homes require. Their culture emphasizes teamwork,... Show More
Job Requirements
- High school diploma or equivalent
- Previous retail or customer service experience preferred
- Ability to lead and motivate a team
- Strong communication and interpersonal skills
- Basic math proficiency
- Ability to work flexible hours including weekends and holidays
- Ability to stand, bend, lift up to 30 pounds frequently
- Familiarity with point-of-sale systems
- Commitment to providing excellent member service
- Adherence to company policies and procedures
Job Qualifications
- Prior leadership experience preferred
- Prior membership or sales knowledge and experience preferred
- Prior cashier experience preferred
- Basic math skills required
Job Duties
- Supervises the front line including cashiers, self-checkout operators, and membership desk in the absence of the Front End Manager
- Models and provides excellent member service while coaching, teaching, and developing team members to do the same
- Drives membership metrics through acquisition, retention, loyalty, and experience programs
- Drives member engagement, speed, and productivity on the front end
- Trains, coaches, motivates, recognizes, and provides input on evaluation of frontline team members on tasks and expectations including member engagement and service
- Utilizes cashier observation forms, productivity boards, and membership metrics reports to drive performance and member engagement
- Performs front end responsibilities including closing through POS and handling member escalated service issues
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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