Front End Engagement Coordinator

TJX Companies is a renowned Fortune 100 company recognized as the world's leading off-price retailer. The company operates multiple global retail brands including TJ Maxx, Marshalls, HomeGoods, Homesense, Sierra, Winners, and TK Maxx, each celebrated for offering customers high-quality merchandise at exceptional values. With operations spanning four global Home Offices, Distribution Centers, and numerous Retail Stores, TJX offers a dynamic and inclusive work environment. The company fosters a culture where diversity is embraced, collaboration is encouraged, and employee development is prioritized, making it a vibrant and fulfilling place to grow your career.

As part of its commitment to providing unparalleled customer experiences, TJX is actively seeking a dedicated team member to join its HomeGoods Store 1184 in Knightdale, NC. This full-time role offers a starting pay between $14.00 to $14.50 per hour, with actual compensation reflective of skills, qualifications, and experience. The position centers around leading the frontline team to ensure customers enjoy a "Highly-Satisfied" shopping experience that drives loyalty and repeat business. This role is vital in shaping the store’s customer service culture by promoting positive interactions, promptly addressing customer concerns, and implementing company programs and initiatives designed to enhance satisfaction.

The successful candidate will embrace leadership responsibilities by training and mentoring associates on register transactions and company policies, ensuring all frontline operations are smooth, compliant, and aligned with all labor and safety standards. An essential aspect of the role is fostering a welcoming and inclusive environment where every team member feels valued and engaged. You will play a key role in managing daily tasks such as monitoring cash controls, auditing paperwork, maintaining cleanliness and organizational standards, and ensuring that frontline equipment operates optimally. Additionally, you will uphold merchandising standards and adhere strictly to operational, merchandise, and loss prevention policies.

This position suits an individual with a strong work ethic, excellent interpersonal and customer service skills, and the ability to work collaboratively within a team. Flexibility to work various shifts, including evenings and weekends, and readiness to operate in multiple store areas as needed is also crucial. TJX values integrity, effective communication, and a genuine passion for delivering outstanding customer experiences. Join TJX at the HomeGoods location in Knightdale, NC, to be part of a company committed to its associates with competitive compensation and a robust benefits package designed to support your professional and personal growth.