Front Drive Ambassador

Boca West Country Club is an esteemed private club located in Boca Raton, Florida, renowned for offering an unparalleled lifestyle experience for its members. Dedicated to creating a reimagined country club life, Boca West focuses on delivering exceptional hospitality and premium services across all its amenities, including dining, golf, tennis, fitness, and social events. The club operates with a core mission to fulfill the PROMISE to its employees, members, and guests by fostering an environment grounded in passion, refinement, ownership, mindfulness, innovation, safety, and empathy. These values permeate every aspect of the club's operations, setting a standard for excellence and ensuring that every interaction elevates the member experience. With a rich tradition and commitment to luxury-level service, Boca West Country Club has positioned itself as a leader among private clubs in the region.

The Front Drive Ambassador role at Boca West Country Club is integral to maintaining the club's distinguished reputation for outstanding guest service. As the first and last point of contact for members and guests, the ambassador embodies the club’s culture of refinement, professionalism, and exceptional hospitality. This position is positioned at the curbside entrance and plays a pivotal role in ensuring a polished, welcoming arrival experience that reflects Boca West’s high standards. Serving as the on-site liaison between the club and the contracted valet service provider, the Front Drive Ambassador facilitates seamless valet operations while maintaining communication of service standards, member feedback, and operational concerns to club leadership.

Beyond greeting and assisting members with courtesy and professionalism, the ambassador actively manages curbside traffic, ensuring safety and efficiency during peak times. This crucial operational responsibility supports an overall environment where members and guests feel valued, comfortable, and cared for from the moment they arrive until their departure. The role demands a calm, solutions-oriented demeanor with strong interpersonal and communication skills. High attention to detail and situational awareness are essential to uphold safety standards and promptly address any hazards or concerns.

This full-time position requires flexibility in scheduling, often including evenings, weekends, and holidays to align with the club’s event calendar and peak attendance times. Candidates with a luxury hospitality mindset and experience in private clubs or luxury service environments will find this role rewarding and well-suited to their skills. The Front Drive Ambassador must possess the ability to remain composed under pressure, resolve conflicts diplomatically, and maintain discretion to protect the club’s confidentiality standards.

Physical demands include working primarily outdoors in a curbside environment with exposure to varying weather conditions, standing for extended periods, and interacting frequently with a diverse range of members, guests, valet vendors, and club leadership. This role offers a unique opportunity to be at the forefront of Boca West Country Club’s member engagement and operational excellence, contributing directly to the exceptional country club lifestyle that members cherish.