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BODYROK logo

Front Desk/Receptionist

Job Overview

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Employment Type

Part-time
Hourly
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Compensation

Hourly
Range $16.89 - $20.00
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Work Schedule

Standard Hours
Weekend Shifts
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Benefits

Health Insurance
commission pay
Paid Time Off
Employee Discounts
Professional development opportunities
friendly work environment
flexible scheduling

Job Description

BODYROK is a dynamic and rapidly growing fitness company that specializes in high-intensity, low-impact Pilates workouts designed to tone, sculpt, and redefine both the body and mind in just 45 minutes. With a strong commitment to wellness and personal transformation, BODYROK has established itself as a leading brand in the fitness industry, captivating fitness enthusiasts who seek effective and efficient workouts that fit seamlessly into their busy lives. The company prides itself on fostering a supportive and motivating environment that encourages team members and studio guests alike to achieve their personal best, embodying a mission to help people become the... Show More

Job Requirements

  • High school diploma or GED required
  • 1-2 years of customer service or sales experience preferred
  • 1-2 years MindBody software experience preferred
  • must be available to work at least 2 weekend days per month
  • ability to occasionally sit, walk, kneel, and reach with hands and arms
  • ability to lift and/or move up to 25 lbs
  • comfortable interacting with people and making them feel welcome

Job Qualifications

  • 1-2 years of customer service or sales experience preferred
  • 1-2 years MindBody software experience preferred
  • competitive drive to succeed in commission sales and performance based culture
  • excellent customer service skills
  • knowledge of sales practices and techniques
  • independent self-starter with strong organizational skills
  • basic computer skills
  • strong communication skills in both oral and written
  • organized and detail-oriented
  • friendly, warm, compassionate, and welcoming personality
  • easy to talk to and comfortable around new people
  • must be available to work at least 2 weekend days per month

Job Duties

  • Member and guest check-in compliance
  • greet all incoming members and guests
  • ensure all check-in procedures are followed
  • thank guests for coming as they exit
  • create new business internally through member promotions, referrals, and inquiries
  • promote specials to current and future guests
  • reach out to existing and potential members via email for sales opportunities
  • reconcile and report all incoming and outgoing transactions
  • successfully attain personal sales revenue targets
  • tour potential members through the studio and connect guests to the facility, equipment, services, and amenities
  • handle member service issues including change of address, electronic funds setup or change, and questions regarding billings and payments
  • update supply request log and maintenance log
  • promote and sell merchandise
  • keep the front desk area and entryway clutter-free, orderly, and clean
  • perform general cleaning duties to include hourly bathroom and studio checks
  • follow up with members who have enrolled to ensure expectations are exceeded
  • provide the highest level of customer service when communicating and interacting with guests

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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