Front Desk/Host

Dave & Buster's is a unique entertainment and dining establishment that combines the best of food, drinks, and games all under one roof, creating an ideal environment for celebrating fun and making memorable experiences with friends and family. As a leading restaurant and entertainment venue, Dave & Buster's stands out from traditional dining or game centers by offering a dynamic and vibrant atmosphere where no two days are ever the same. Known for its lively environment, excellent customer service, and a wide array of interactive games, this company fosters an engaging work culture with flexible schedules that accommodate employees' schooling or other job commitments. The establishment is committed to providing quality guest experiences and offers an attractive benefits package including medical, dental, vision, 401K, and even free games for employees, making it a rewarding place to work.

The Front Desk and Host position at Dave & Buster's plays a critical role in shaping guests' initial impressions and overall satisfaction. As the first point of contact, this role requires a personable, enthusiastic, and effective communicator who can seamlessly guide guests through their entire retail, game rental, and dining experiences. This position is responsible for creating a welcoming and positive atmosphere by greeting guests warmly, managing wait times, coordinating seating and game rentals, and ensuring all guest needs are met promptly and courteously. Hosts at Dave & Buster's prepare their stations with necessary supplies, maintain cleanliness and organization, and collaborate with team members and management to uphold high standards of service and ambiance.

Employees in this role must be skilled at managing multiple guests simultaneously, handle cash transactions accurately, and respond to guest concerns calmly while escalating issues to management if needed. The job involves standing and moving about the facility for long periods, handling merchandise inventory, facilitating merchandise sales, and maintaining a neat, clean, and professional appearance at all times. Candidates should be capable of engaging guests with enthusiasm, smiling frequently, and working effectively in fast-paced, noisy environments. This role is typically available for individuals aged 16 and over and offers competitive compensation ranging from $7.25 to $12.75 per hour. Dave & Buster's is an equal opportunity employer committed to nondiscrimination and participation in E-Verify in required states, emphasizing a supportive and inclusive workforce environment.