Front Desk/Host

Fresno, CA, USA|Onsite

Job Overview

Employment Type

Hourly

Part-time

Compensation

Type:

Hourly

Rate:

Range $16.00 - $18.00

Work Schedule

Flexible

Day Shifts

Weekend Shifts

Night Shifts

Benefits

Medical insurance

Dental Insurance

Vision Insurance

401k plan

Free games

Flexible Schedule

Employee Discounts

Job Description

Dave & Buster's is a unique entertainment and dining establishment that combines the excitement of an arcade with a sports bar and restaurant environment. Known for its lively atmosphere and commitment to providing a fun and memorable experience, Dave & Buster's attracts guests looking to enjoy great food, drinks, and interactive games all in one location. With a focus on delivering exceptional guest service and entertainment, Dave & Buster's prides itself on a work culture that is dynamic, supportive, and inclusive. This company offers flexible schedules suitable for students or individuals balancing multiple jobs and a comprehensive benefits package that... Show More

Job Requirements

Be at least 16 years of age
Must be able to communicate effectively in English
Ability to stand and walk 100 percent of shift
Ability to lift and carry up to 30 pounds
Ability to bend, reach, and stoop frequently
Willingness to work days, nights, and weekends as needed
Ability to work in a noisy and fast-paced environment with distracting conditions

Job Qualifications

High school diploma or equivalent preferred
Prior experience in restaurant, retail, or cashier roles preferred but not required
Strong communication and interpersonal skills
Ability to provide friendly and enthusiastic customer service
Ability to multitask and work efficiently in a fast-paced environment
Skilled at handling guest complaints calmly and professionally
Ability to work flexible hours including days, nights, and weekends
Ability to read and write English effectively
Basic math skills for handling transactions

Job Duties

Deliver an unparalleled guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun
Act as ambassador to the building, greeting guests with a positive attitude and enthusiasm while coordinating game rentals, merchandise sales, and telephones
Keep immediate supervisor promptly and fully informed of all problems or unusual matters of significance and take prompt corrective action where necessary or suggest alternative courses of action
Bid farewell to guests leaving, ensuring everything was satisfactory and invite guests to return
Prepare for the shift by ensuring area is stocked with supplies such as menus, silverware, Power cards, gift cards etc
Review the cleanliness and organization of the front desk and host station
Ensure all menus are stocked and properly cleaned and maintained
Check for restocking of necessary supplies
Bring all areas up to standard
Discuss problem areas with manager
Conduct merchandise inventory during and after shift, if applicable
Maintain a favorable working relationship with all other company team members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum team member morale, productivity and efficiency
Notify manager of any guest that is perceived to be unhappy
Assist other team members as needed or as business dictates
Drive table turn timing by scouting open tables, bussing and cleaning tables as necessary
Rotate seating appropriately following guidelines to ensure fairness and balance in the dining areas
Manage flow from the front doors, efficiently helping guests with needs and directing as needed
Manage wait times and communicate information as needed to guests, team members, and managers
Deliver silverware as guests are seated
Make timely and accurate calculations of bill transactions
Greet and assist guests efficiently and with a smile while processing transactions
Be responsible for the reconciliation of any monies from their banks
Complete 'To Go' order transactions for guests and ensure accuracy
Sell merchandise from the front desk, if applicable
Be friendly and able to smile frequently
Communicate effectively with multiple guests while generating enthusiasm for D&B
Dress in accordance with dress guidelines, looking neat, clean, and professional at all times
Demonstrate ability to read and communicate in English
Articulate clear greetings, requests for assistance, and farewells to guests
Respond calmly to dissatisfied guests and call issues to manager's attention
Be at least 16 years of age

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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