Job Overview

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Employment Type

Temporary
Hourly
Internship
Consulting
Full-time
Part-time
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Compensation

Type:
Hourly
Rate:
Range $16.00 - $18.00
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
401k
Free games

Job Description

Dave & Buster's is a unique entertainment company that combines dining, games, and an exciting atmosphere to create a one-of-a-kind experience for guests. Known for its lively environment and emphasis on fun, Dave & Buster's locations attract thousands of visitors seeking a blend of great food, vibrant arcade games, and social interaction. As a company, Dave & Buster's prides itself on offering a dynamic workplace where no two days are the same. Employees enjoy flexible schedules that can accommodate school or other jobs, and the work environment fosters camaraderie among coworkers, making every shift enjoyable. The company also provides an... Show More

Job Requirements

  • must be at least 16 years of age
  • ability to read and communicate in english
  • able to stand or walk 100% of shift
  • able to lift and carry up to 30 pounds
  • able to work days, nights, and/or weekends as required
  • able to work in noisy, fast paced environment with distracting conditions
  • able to reach, bend, and stoop frequently

Job Qualifications

  • restaurant, retail, or cashier experience preferred but not required
  • ability to communicate effectively with multiple guests
  • demonstrate ability to read and communicate in english
  • ability to articulate clear greetings, requests for assistance, and farewells to guests
  • skill at calmly responding to dissatisfied guests and calling issues to manager's attention
  • must be at least 16 years of age
  • friendly and able to smile frequently
  • neatly dressed and professional appearance

Job Duties

  • delivers an unparalleled guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun
  • acts as ambassador to the building, greeting guests with a positive attitude and enthusiasm while coordinating game rentals, merchandise sales, and telephones
  • keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action
  • bids farewell to guests leaving and ensures everything was satisfactory while inviting guests to return
  • prepares for the shift by ensuring area is stocked with supplies such as menus, silverware, power cards, gift cards etc.
  • reviews the cleanliness and organization of the front desk and host station
  • ensures all menus are stocked and properly cleaned and maintained
  • checks for restocking of necessary supplies
  • brings all areas up to standard and discusses problem areas with manager
  • conducts merchandise inventory during and after shift if applicable
  • maintains a favorable working relationship with all other company team members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum team member morale, productivity and efficiency
  • notifies manager of any guest that is perceived to be unhappy
  • assists other team members as needed or as business dictates
  • drives table turn timing by scouting open tables, bussing and cleaning tables as necessary
  • rotates seating appropriately following guidelines to ensure fairness and balance in the dining areas
  • manages flow from the front doors, efficiently helping guests with needs and directing as needed
  • manages wait times and communicates information as needed to guests, team members, and managers
  • delivers silverware as guests are seated
  • makes timely and accurate calculations of bill transactions
  • greets and assists guests efficiently and with a smile while processing transactions
  • is responsible for the reconciliation of any monies from their banks
  • completes to go order transactions for guests and ensures accuracy
  • sells merchandise from the front desk if applicable
  • must be friendly and able to smile frequently
  • employee needs to be able to communicate effectively with multiple guests while generating enthusiasm for d&b
  • is dressed in accordance with dress guidelines, looking neat, clean, and professional at all times
  • must demonstrate ability to read and communicate in english
  • must be able to articulate clear greetings, requests for assistance, and farewells to guests
  • must be skilled at calmly responding to dissatisfied guests and calling issues to manager's attention
  • must be at least 16 years of age

Job Location

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