Job Overview

briefcase

Employment Type

Part-time
clock

Compensation

Type:
Hourly
Rate:
Range $16.00 - $18.00
diamond

Benefits

Medical insurance
Dental Insurance
Vision Insurance
401k plan
Free games
flexible schedules
employee discount

Job Description

Dave & Buster's is a well-known entertainment and dining venue that combines the excitement of an arcade with quality food and drinks. Established as a unique place to gather, Dave & Buster's offers guests a one-of-a-kind social experience that blends gaming, dining, and fun in a lively and welcoming atmosphere. The company prides itself on creating memorable moments for its guests through engaging activities and excellent customer service. As a recognized leader in the entertainment hospitality industry, Dave & Buster's continues to grow, driven by its commitment to providing an unmatched guest experience.

The Front Desk and Host pos... Show More

Job Requirements

  • Must be at least 16 years of age
  • Ability to work days, nights and weekends as required
  • Must be able to stand or walk 100 percent of shifts
  • Ability to lift and carry up to 30 pounds
  • Must be able to read and write handwritten notes
  • Ability to bend, stoop and reach frequently
  • Must demonstrate clear verbal communication skills in English
  • Must maintain professional appearance and hygiene
  • Willingness to work in noisy and fast-paced environment

Job Qualifications

  • Friendly and positive attitude
  • Effective communication skills
  • Ability to multitask and handle fast-paced environment
  • Skilled in greeting and assisting guests
  • Ability to work as part of a team
  • Basic cashier or retail experience preferred but not required
  • Ability to read and communicate clearly in English
  • Professional appearance and adherence to dress code
  • Calm and polite demeanor when dealing with dissatisfied guests

Job Duties

  • Deliver an unparalleled guest experience through food, drinks and games in a fun environment
  • Act as ambassador by greeting guests with enthusiasm and coordinating game rentals, merchandise sales and telephone duties
  • Inform supervisors promptly of any problems or unusual situations and take corrective action or suggest alternatives
  • Bid farewell to departing guests, ensure satisfaction and invite them to return
  • Prepare for shifts by stocking supplies such as menus, silverware, power cards and gift cards
  • Maintain cleanliness and organization of front desk and host stations
  • Conduct merchandise inventory during and after shifts if applicable
  • Collaborate with team members to promote a cooperative and positive working environment
  • Notify managers of any unhappy guests and assist other team members as needed
  • Manage table turn timing by scouting, bussing and cleaning tables
  • Rotate seating fairly following guidelines to balance dining areas
  • Manage guest flow from entrance, assist with needs and wait times
  • Deliver silverware as guests are seated
  • Process transactions efficiently and with a smile
  • Reconcile monies from bank
  • Complete 'to go' order transactions accurately
  • Sell merchandise from front desk if applicable
  • Respond calmly to dissatisfied guests and escalate issues to manager

Job Location

Loading...