Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $7.00 - $10.00
Benefits
Medical insurance
Dental Insurance
Vision Insurance
401k plan
Free games
flexible schedules
Employee Discounts
Job Description
Dave & Buster's is a leading restaurant and entertainment company known for combining the best in dining with exhilarating arcade games and attractions designed to provide unforgettable experiences. With locations throughout the United States, Dave & Buster's blends a casual dining atmosphere with interactive entertainment, making it a go-to destination for family outings, celebrations, and casual social gatherings. The establishment fosters a fun, energetic environment where guests can enjoy delicious food, refreshing drinks, and an extensive array of games all under one roof. The brand emphasizes an unbeatable experience through its unique combination of retail, game rentals, and dining services,... Show More
Job Requirements
- Must be at least 16 years old
- must be able to work days, nights, and weekends
- ability to work in a noisy, fast-paced environment
- must be able to read and write handwritten notes
- ability to lift and carry up to 30 pounds
- ability to stand and walk 100 percent of shift
- ability to reach, bend, and stoop frequently
- must demonstrate clear communication skills in English
- must maintain a neat, clean, and professional appearance
- must be friendly and able to smile frequently
Job Qualifications
- High school diploma or equivalent preferred
- previous restaurant, retail, or cashier experience preferred but not required
- excellent communication and interpersonal skills
- ability to multitask in a fast-paced environment
- strong customer service orientation
- ability to work flexible hours including nights, weekends, and holidays
- proficiency in English
- ability to handle cash transactions accurately
- ability to maintain a neat and professional appearance
- problem-solving skills in guest service situations
Job Duties
- Deliver an unparalleled guest experience through food, drinks, and games in a fun environment
- act as ambassador greeting guests with a positive attitude
- coordinate game rentals, merchandise sales, and telephone operations
- keep immediate supervisor informed of issues and take corrective actions
- bid farewell to guests ensuring satisfaction and inviting them to return
- prepare for shifts by stocking supplies such as menus, silverware, power cards, and gift cards
- maintain cleanliness and organization of the front desk and host station
- conduct merchandise inventory during and after shifts
- foster a cooperative and harmonious working climate among team members
- notify manager of any unhappy guests
- assist other team members as needed
- manage table turn timing by scouting, bussing, and cleaning tables
- rotate seating to ensure fairness and balance
- manage guest flow from front doors and direct needs
- communicate wait times to guests, team members, and managers
- deliver silverware to guests as seated
- make timely and accurate bill transactions
- greet and assist guests with a smile while processing transactions
- reconcile monies from their banks
- complete to-go orders ensuring accuracy
- sell merchandise from the front desk when applicable
- maintain a friendly and professional demeanor
- communicate effectively with multiple guests generating enthusiasm
- dress neatly and professionally according to guidelines
- demonstrate ability to read and communicate in English
- articulate clear greetings, assistance, and farewells
- respond calmly to dissatisfied guests and report issues
- be at least 16 years old
Job Location
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