Front Desk/Customer Service Representative

Job Overview

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Employment Type

Temporary
Hourly
Full-time
Part-time
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Compensation

Type:
Hourly
Rate:
Range $15.00 - $16.50
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Work Schedule

Flexible
Day Shifts
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Benefits

Tuesdays & Fridays: 12:00 pm - 7:00 pm
Both full-time and part-time positions are available
The pay rate ranges from $15 to $16.50 per hour, depending on experience

Job Description

Grads Photography is a well-established photography studio that has been serving the community since 2000. Specializing in portrait sessions primarily for Seniors and Families, Grads Photography has grown significantly by focusing on delivering superior service and high-quality products. With a strong presence in the elementary and high school picture market, the company currently services over 140 schools, offering both portraits and yearbooks. Their dedication to utilizing digital photography combined with an in-house lab allows them to maintain high standards for both the creative and production aspects of their work. This commitment to excellence has fueled their tremendous growth and strong... Show More

Job Requirements

  • High school diploma or equivalent
  • proficiency in computer skills such as Internet Explorer, MS Word, MS Excel, Gmail
  • excellent verbal and written communication skills
  • reliable transportation to commute to our studio in Glendale, AZ
  • ability to stand for extended periods
  • strong multitasking abilities
  • organized and detail-oriented

Job Qualifications

  • High school diploma or equivalent
  • Proficiency in computer skills (e.g., Internet Explorer, MS Word, MS Excel, Gmail, etc.)
  • Excellent verbal and written communication skills
  • Reliable transportation to commute to our studio in Glendale, AZ
  • Ability to stand for extended periods
  • Strong multitasking abilities
  • Organized and detail-oriented
  • Customer service experience of at least one year
  • Bilingualism is advantageous but not required

Job Duties

  • As a member of our team, you will warmly welcome and assist guests, coordinate front-desk activities, and guide guests through their appointments
  • Additionally, you will manage appointment scheduling, handle customer inquiries via phone and email, and oversee the processing and packaging of customer orders, among other responsibilities
  • The key responsibilities of this role include ensuring a positive guest experience at the front desk and executing all administrative tasks to the highest standards of quality
  • We require Saturday availability, as it is our busiest day of the week
  • (Operating hours vary as bookings require)
  • Greet and assist guests upon their arrival at the studio
  • Promptly and efficiently resolve customer issues
  • Manage multiple phone lines
  • Schedule and confirm appointments
  • Ensure accurate entry and printing of orders
  • Process and package customer orders

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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