Front Desk - Weekday 2PM-10PM

Excel Fitness is a rapidly expanding Planet Fitness franchise group headquartered in Austin, Texas, currently operating over 140 clubs across six states, including vibrant markets like Austin, Dallas, Raleigh, Tulsa, and NW Arkansas. Since its inception in 2016 with only 16 locations in Texas, Excel Fitness has seen impressive growth and continues to expand its footprint by opening new clubs year after year. Our dynamic organization prides itself on fostering a culture of growth and opportunity, where every team member has a pathway to advance their career. Many of our senior managers started their journey here at the front desk and have progressed to leadership roles earning competitive base salaries ranging from $42,000 as General Managers to over $100,000 in Regional Director roles overseeing multiple locations.

At Excel Fitness, we are more than just a gym; we are a community dedicated to promoting health, fitness, and well-being while delivering exceptional service to our members. This commitment to excellence starts at the front desk—the heart of our member experience. We call our employees "Team Players," reflecting our collaborative spirit and valuing every team member’s role in creating a welcoming, clean, and positive environment. Our front desk Team Players are crucial in ensuring a superior level of customer service, maintaining club cleanliness, and supporting the overall member journey.

The Front Desk Team Player role is essential for making a positive first impression and fostering member satisfaction through attentive, friendly, and professional interactions. Responsibilities include greeting and checking members into the system, guiding prospective members on tours, assisting with membership enrollment, and carrying out detailed cleaning duties in all areas of the facility to uphold our spotless club reputation. We emphasize a culture of safety, cleanliness, and member well-being, especially in response to the ongoing health environment, by enforcing rigorous sanitation protocols and mask mandates.

This position is perfect for individuals who thrive in a customer-focused role, prioritize punctuality, reliability, and a positive attitude, and seek an entry point into the fitness industry with ample room for career advancement. Excel Fitness offers a supportive and inclusive work environment where employees are empowered to grow professionally and personally, backed by comprehensive benefits and financial wellness programs. If you are excited to join a fast-growing, people-oriented company that values your contributions and supports your career goals, Excel Fitness invites you to apply today!