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Job Overview
Employment Type
Full-time
Compensation
Salary
Exact $42,000.00
Work Schedule
Standard Hours
Benefits
financial wellness benefits
Free Planet Fitness Black Card membership
Employee assistance program
Paid Time Off
Paid parental leave
Health Insurance
Job Description
Excel Fitness is a rapidly expanding Planet Fitness franchise group headquartered in Austin, Texas, currently operating over 140 clubs across six states, including vibrant markets like Austin, Dallas, Raleigh, Tulsa, and NW Arkansas. Since its inception in 2016 with only 16 locations in Texas, Excel Fitness has seen impressive growth and continues to expand its footprint by opening new clubs year after year. Our dynamic organization prides itself on fostering a culture of growth and opportunity, where every team member has a pathway to advance their career. Many of our senior managers started their journey here at the front desk... Show More
Job Requirements
- Exceptional customer service skills
- Positive mental attitude
- Customer service background preferred
- Punctuality and reliability
- Demonstrate diplomacy in interactions using appropriate behavior and language
- High School diploma or GED equivalent
- Minimum age of 18
- Continual standing and walking during shift
- Continual talking in person or on the phone during shift
- Ability to occasionally lift up to 50 lbs
- Willingness to work with commercial cleaning products
- Willingness to wear masks as per safety protocols
Job Qualifications
- Exceptional customer service skills
- Able to interact in a positive and professional way with members and co-workers
- Customer service background preferred
- Demonstrate diplomacy in all interactions
- High School diploma or GED equivalent required
- Must be 18 years of age or older
Job Duties
- Provide an exceptional customer service experience
- Check members into the system
- Take prospective members on tours then assist them with the new account sign-up process
- Facilitate needed updates to member's accounts
- Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed
- Perform detailed cleaning in all areas of the facility
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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