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Front Desk Team Member - GOLD'S GYM - Edmond

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Type:
Salary
Rate:
Range $19,665.12 - $23,416.47
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Work Schedule

Flexible
Weekend Shifts

Job Description

Gold's Gym is a renowned fitness center with a longstanding tradition of promoting health, wellness, and fitness within the community. Established in 1965, Gold's Gym has grown to become an international brand synonymous with quality fitness services and a welcoming environment for individuals at all levels of physical fitness. With state-of-the-art equipment, comprehensive group classes, personal training, and various wellness amenities, the gym supports its members in achieving their personal health goals. As a leader in the health and fitness industry, Gold's Gym places a strong emphasis on creating an inclusive, motivating atmosphere where members feel valued and inspired.
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Job Requirements

  • High school diploma or equivalent
  • Excellent customer service skills are required
  • Organized, structured, and friendly coupled with a passion for fitness
  • Requires good communication skills, both verbal and written
  • Understanding of basic cash processing procedures
  • Ability to proficiently use POS and CRM systems or any other computer programs required to meet the business needs of the club
  • Ability to multitask
  • Must be able to work a flexible work schedule to include holidays and weekends
  • Must be able to bend, squat, and lift upwards of 50lbs repeatedly and stand for extended periods of time
  • Comply with all Gold's Gym policies and procedures

Job Qualifications

  • High school diploma or equivalent
  • Excellent customer service skills
  • Good communication skills, both verbal and written
  • Understanding of basic cash processing procedures
  • Ability to proficiently use POS and CRM systems or any other computer programs required to meet the business needs of the club
  • Ability to multitask

Job Duties

  • Enthusiastically greet each member and guest promptly to create a friendly and positive entrance and departure to and from the gym
  • Provide security and control to the front door and retail area of the facility
  • Personally check each member into the gym using the proper check-in procedures
  • Monitor check-ins to identify delinquent accounts and notify Gym Management
  • Register all guests into the gym using proper registration procedures
  • Ensure that guests and appointments are directed to the appropriate personal trainer in a prompt, professional manner
  • Utilize the gym phone system to professionally answer guest calls, take appropriate messages to include name and description of question, and follow up with management for all telephone inquiries
  • Respond immediately to member requests, inquiries, and concerns

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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