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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $16.25 - $21.00
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Multiple Tiers of Medical Coverage
Dental Insurance
vision coverage
24/7 Teledoc service
free maintenance medications
Pet insurance
hotel discounts
Tuition Reimbursement
Paid Time Off
401k Match
Job Description
The Cottonwood is a boutique hotel situated in Omaha's vibrant Blackstone District, an area known for its blend of historical charm and modern energy. The hotel, formerly known as the historic Blackstone Hotel, has been transformed into a stylish and contemporary lodging destination that honors its rich legacy while providing guests with state-of-the-art amenities and unparalleled service. As a local gem, The Cottonwood offers an elegant yet welcoming atmosphere that continues to raise the standards in the hospitality industry. The hotel prides itself on its team-oriented culture where creativity is encouraged, ideas are valued, and every employee plays a significant... Show More
Job Requirements
- High School graduate or G.E.D. equivalent
- Six months front desk experience
- Prior cash handling experience
- Strong computer skills
- Ability to communicate effectively with the public and other team members
- Read write and speak English fluently
- Flexible schedule including nights and weekends
Job Qualifications
- High School graduate or G.E.D. equivalent
- Six months front desk experience
- Strong computer skills
- Ability to communicate effectively with the public and team members
- Read write and speak English fluently
- Prior cash handling experience
Job Duties
- Supervise front desk operations including check-in and check-out
- Lead and motivate the front desk team to provide exceptional customer service
- Handle guest inquiries concerns and special requests professionally
- Train and onboard new front desk staff members
- Ensure accuracy and completeness of guest reservations and billing information
- Collaborate with other departments to resolve guest issues and enhance guest experiences
- Maintain a clean and organized front desk area
- Monitor and maintain compliance with hotel policies and procedures
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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