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Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $16.25 - $21.00
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
Night Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
401k plan
short-term disability
long-term disability
Paid Time Off
Employee recognition events
Free parking
weekly pay

Job Description

Residence Inn by Marriott Miami Aventura Mall is a sophisticated hotel providing an elevated living experience characterized by modern and residential style comfort. Situated strategically between Miami and Fort Lauderdale, this nine-story hotel features 191 suites and boasts more than 5,000 square feet of versatile event space. The property offers an ideal location for both business and leisure travelers, providing easy access to Aventura Mall, nearby grocery stores, pharmacies, Gulfstream Park & Casino, Hard Rock Stadium, and the popular Sunny Isles and Hallandale Beaches. Operated by Turnberry, the hotel reflects a commitment to excellence in hospitality, placing guest comfort and... Show More

Job Requirements

  • High school diploma or equivalent
  • 1 year of prior hotel or customer service experience preferred
  • Ability to work flexible schedules including nights, weekends, and holidays
  • Ability to stand and walk for prolonged periods
  • Ability to frequently lift and move up to 50 lbs
  • Good near and far vision
  • Effective communication skills
  • Ability to use 2-way radios
  • Ability to distinguish smells
  • Ability to hear in moderate noise environments
  • Duties are mainly performed indoors

Job Qualifications

  • 1 year of prior hotel or hotel front desk experience preferred, or in-person customer service experience
  • Flexible schedule availability including day, night and overnight shifts, weekends and holidays
  • Ability to multitask and handle stress in busy periods
  • Good near and far vision including ability to read and interpret written instructions
  • Ability to communicate effectively with guests and coworkers, including via 2-way radio
  • Ability to distinguish smells
  • Must be able to hear moderate noise levels
  • Detail oriented
  • Enthusiastic
  • Team player
  • Preferred 4-year degree or higher or high school/GED or better

Job Duties

  • Review all front desk agents’ work
  • Audit and reconcile work and post corrections
  • Balance all work using computer systems such as Excel
  • Verify all food and beverage outlets are closed and run open check reports
  • Print necessary reports and close end of day on computer systems
  • Reconcile outlet work and separate checks by payment type
  • Ensure all rebates are logged
  • Ensure house hospitality checks post correctly and are balanced
  • Log house charges and close accounts
  • Organize and compile paperwork as needed
  • Communicate timely and appropriately with management and local authorities during incidents or emergencies
  • Represent hotel management during graveyard hours

Job Criteria

Experience

Entry Level (1-2 years)


Job Location

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