Front Desk Staff

College Station, TX, USA|Onsite

Job Overview

Employment Type

Full-time

Part-time

Compensation

Hourly

Range $11.00 - $13.00

Benefits

401(k)

Job Description

Our organization is a dynamic and customer-focused company, dedicated to creating a welcoming and efficient environment for all visitors, clients, and team members. We pride ourselves on delivering exceptional service and maintaining smooth daily operations through a dedicated team. As a well-established professional setting, our commitment extends beyond business operations to fostering a friendly and inclusive atmosphere where every individual feels valued and supported. Our workspace is designed to embrace diversity and professionalism, supporting employees in delivering their best work while growing their skills in a collaborative setting.

We are currently seeking a dynamic and friendly Front Desk Staff member to become the welcoming face of our establishment. This vital role involves managing front desk operations efficiently, providing exceptional customer service, and supporting a range of administrative functions that ensure the smooth running of daily activities. The ideal candidate will bring an energetic approach combined with outstanding organizational capabilities, helping to create a positive first impression for all who interact with our organization, from visitors to clients and team members alike. This position offers both full-time and part-time employment options, providing flexibility and the opportunity to develop valuable office management and customer support skills within a professional environment.

Responsible for greeting visitors, clients, and staff with enthusiasm and professionalism, the Front Desk Staff will manage multi-line phone systems, direct calls courteously with proper phone etiquette, and handle appointment scheduling and calendar management. Additionally, the role includes supporting office management tasks such as inventory control, supply ordering, and basic bookkeeping through software tools like QuickBooks. Proficiency in clerical duties including copying, scanning, faxing, and managing correspondence using tools like Google Workspace and Microsoft Office is essential.

The successful candidate will also be responsible for maintaining organized filing systems and ensuring data accuracy through careful proofreading and data entry. They will provide excellent customer support by addressing inquiries promptly and maintaining a positive attitude even in fast-paced situations. Experience with front desk operations, familiarity with customer service best practices, and computer literacy in Microsoft Office and Google Workspace are key to excelling in this role. Prior experience in medical or dental reception or as a personal assistant is advantageous, though not mandatory.

With a competitive hourly wage ranging from $11.00 to $13.00, this paid opportunity invites motivated professionals eager to contribute to a welcoming and efficient work environment. By joining our team, candidates will not only enhance their administrative and customer service competencies but also participate in shaping a positive organizational culture. The role is situated in person, emphasizing hands-on engagement with our team and guests. This position is an excellent pathway for those looking to grow within office support roles while making a meaningful impact through daily interactions and task management.

Job Requirements

High school diploma or equivalent
Previous experience in office or administrative roles
Proficiency in phone etiquette and handling multi-line phone systems
Basic computer skills including Microsoft Office and Google Workspace
Ability to perform clerical tasks such as copying, scanning, and faxing
Strong organizational and multitasking skills
Positive attitude and excellent communication skills

Job Qualifications

Previous office experience or administrative support roles demonstrating strong organizational skills and multitasking abilities
Bilingual proficiency preferred to effectively communicate with diverse clients and team members
Familiarity with front desk operations, multi-line phone systems, data entry, filing, and general clerical tasks
Experience with computer literacy including Microsoft Office (Word, Excel, Outlook), Google Workspace (Gmail, Calendar), and basic proofreading skills
Knowledge of office management procedures such as calendar management, time management techniques, and customer service best practices
Prior experience in medical or dental receptionist roles or personal assistant positions is advantageous but not required
Demonstrated ability to handle phone etiquette professionally while providing exceptional customer service in fast-paced environments

Job Duties

Greet visitors, clients, and staff with enthusiasm and professionalism, ensuring they feel welcomed and valued
Manage multi-line phone systems, directing calls efficiently and courteously using proper phone etiquette
Handle appointment scheduling, calendar management, and coordinate meetings for team members or departments
Maintain organized filing systems, data entry records, and manage document proofreading to ensure accuracy
Support office management tasks such as inventory control, supply ordering, and basic bookkeeping using QuickBooks or similar software
Assist with clerical duties including copying, scanning, faxing, and managing correspondence via Google Workspace and Microsoft Office tools
Provide excellent customer support by addressing inquiries promptly and professionally while maintaining a positive attitude