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Job Overview
Employment Type
Full-time
Hourly
Compensation
Hourly
Exact $18.00
Work Schedule
Standard Hours
Benefits
Dental Insurance
Health Insurance
Paid Time Off
Vision Insurance
Job Description
The Front Desk Staff position plays a crucial role within our organization as the first point of contact for everyone entering our premises. This paid, in-person role offers a competitive hourly wage starting at $18.00 and is designed for those who possess a friendly demeanor, organizational prowess, and a dedication to superior customer service. In this role, you will manage front desk functions which include greeting visitors and clients, answering multi-line phone systems, scheduling appointments, and supporting various office management tasks. You will be responsible for maintaining a professional and inviting reception area, handling clerical duties such as document proofreading,... Show More
Job Requirements
- High school diploma or equivalent
- minimum 1 year of experience in clerical or receptionist roles
- proficiency in Microsoft Office and Google Workspace
- excellent verbal and written communication skills
- ability to multitask and manage time effectively
- strong interpersonal skills with a customer-oriented approach
- availability to work in person during business hours
- attention to detail and accuracy in data entry
- ability to maintain a professional appearance and demeanor
Job Qualifications
- Proven experience in clerical work or as a receptionist in a fast-paced environment
- strong computer skills with proficiency in Microsoft Office Suite (Word, Excel, Outlook) and Google Workspace applications
- excellent organizational skills with the ability to prioritize tasks effectively
- bilingual abilities are highly desirable to serve diverse client needs
- demonstrated phone etiquette and customer service skills with a friendly, professional attitude
- familiarity with multi-line phone systems and office equipment such as printers and fax machines
- experience with data entry, filing systems, proofreading documents, and basic bookkeeping is preferred
- ability to manage time efficiently while handling multiple responsibilities simultaneously
Job Duties
- Greet visitors and clients with a friendly, professional demeanor
- answer multi-line phone systems promptly and courteously, directing calls to appropriate personnel
- manage appointment scheduling and calendar coordination using office management tools
- handle data entry, filing, and document proofreading to maintain accurate records
- maintain cleanliness and organization of the reception area to uphold a professional appearance
- assist with clerical duties including typing correspondence, medical records, prescription prior authorizations and filling out FMLA/Accomadation forms
- provide customer support by addressing inquiries efficiently and courteously in person or via phone or email
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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