Front Desk Staff

North Las Vegas, NV, USA|Onsite

Job Overview

Employment Type

Full-time

Hourly

Compensation

Hourly

Exact $18.00

Work Schedule

Standard Hours

Benefits

Dental Insurance

Health Insurance

Paid Time Off

Vision Insurance

Job Description

The Front Desk Staff position plays a crucial role within our organization as the first point of contact for everyone entering our premises. This paid, in-person role offers a competitive hourly wage starting at $18.00 and is designed for those who possess a friendly demeanor, organizational prowess, and a dedication to superior customer service. In this role, you will manage front desk functions which include greeting visitors and clients, answering multi-line phone systems, scheduling appointments, and supporting various office management tasks. You will be responsible for maintaining a professional and inviting reception area, handling clerical duties such as document proofreading, filing, and data entry, and providing exceptional customer support through various communication channels. This position not only contributes to creating a warm and efficient environment but also offers an opportunity to develop and hone valuable administrative skills within a motivated team. The role demands excellent communication, multitasking ability, and a polite, approachable attitude to ensure the smooth flow of daily activities and a memorable experience for all who interact with our organization.

Job Requirements

High school diploma or equivalent
minimum 1 year of experience in clerical or receptionist roles
proficiency in Microsoft Office and Google Workspace
excellent verbal and written communication skills
ability to multitask and manage time effectively
strong interpersonal skills with a customer-oriented approach
availability to work in person during business hours
attention to detail and accuracy in data entry
ability to maintain a professional appearance and demeanor

Job Qualifications

Proven experience in clerical work or as a receptionist in a fast-paced environment
strong computer skills with proficiency in Microsoft Office Suite (Word, Excel, Outlook) and Google Workspace applications
excellent organizational skills with the ability to prioritize tasks effectively
bilingual abilities are highly desirable to serve diverse client needs
demonstrated phone etiquette and customer service skills with a friendly, professional attitude
familiarity with multi-line phone systems and office equipment such as printers and fax machines
experience with data entry, filing systems, proofreading documents, and basic bookkeeping is preferred
ability to manage time efficiently while handling multiple responsibilities simultaneously

Job Duties

Greet visitors and clients with a friendly, professional demeanor
answer multi-line phone systems promptly and courteously, directing calls to appropriate personnel
manage appointment scheduling and calendar coordination using office management tools
handle data entry, filing, and document proofreading to maintain accurate records
maintain cleanliness and organization of the reception area to uphold a professional appearance
assist with clerical duties including typing correspondence, medical records, prescription prior authorizations and filling out FMLA/Accomadation forms
provide customer support by addressing inquiries efficiently and courteously in person or via phone or email