Front Desk Specialist (P012)

Tarrant Regional Water District (TRWD) is a regional government agency responsible for managing water resources and providing a reliable water supply to the communities it serves. Established to oversee water conservation, supply, and infrastructure, TRWD plays a critical role in sustaining the region's water needs through innovative management and strategic planning. The organization prides itself on professionalism, operational excellence, and exceptional service to both internal and external stakeholders. TRWD's Administration lobby serves as a vital point of contact where visitors, vendors, and employees experience firsthand the organization’s commitment to quality and professionalism. The agency supports a broad range of water-related initiatives, and its administrative functions are integral to smooth operations and stakeholder engagement.

The Front Office Specialist at TRWD is a high-visibility, client-facing role that ensures exceptional service and represents the organization's core values from the moment anyone enters the Administrative Building lobby. This position demands an energetic, enthusiastic, personable individual with a polished and professional appearance and demeanor. The Front Office Specialist is responsible for greeting and assisting visitors, vendors, and employees with personalized and engaging service, enhancing their overall experience with TRWD. Beyond front-desk responsibilities, the role also involves supporting the Executive Team by managing tasks such as processing staff reimbursements, handling accounts payable paperwork, coordinating procurement card activities, and overseeing travel and meeting arrangements.

Secondary duties extend to detailed research, project and event support, cross-training administrative staff, and continuous improvement initiatives. This role requires excellent communication skills, proficiency in Microsoft Office applications, flexibility, and a strong work ethic. The ideal candidate should demonstrate initiative and resourcefulness, be able to prioritize multiple tasks effectively, and maintain a high level of professionalism in all interactions. TRWD offers a dynamic work environment where the Front Office Specialist contributes significantly to the agency’s mission by promoting an inviting, efficient, and resourceful administrative front that supports both external visitors and internal teams.

The salary range for this position is $20.78 to $31.16 per hour, reflecting the importance of the role within the agency. Employment within TRWD includes opportunities for professional growth and involvement in meaningful water resource management efforts. The Front Office Specialist role is an excellent opportunity for those passionate about administrative excellence and customer service in a public service context.