Front Desk Specialist

Spire Orthopedic Partners is a rapidly expanding national partnership of orthopedic practices dedicated to providing essential support, capital, and operational resources that empower physicians to grow and sustain thriving practices for the future. Operating as a Management Services Organization (MSO), Spire delivers comprehensive administrative infrastructure that enables orthopedic practices to focus on the critical aspect of patient care while maximizing operational efficiency. With its headquarters in Stamford, Connecticut, the Spire network encompasses a broad geographic footprint across the Northeast United States, comprising over 165 physicians, 1,800 employees, 285 clinical providers, and 40 locations spanning New York, Connecticut, Rhode Island, and Massachusetts. This extensive network ensures that Spire is well-positioned to deliver exceptional orthopedic services rooted in quality, innovation, and patient-centered care.

Ortho Rhode Island is a distinguished member of the Spire network, known for its collective of world-class providers and dedicated professionals who strive to deliver unparalleled value and quality in orthopedic healthcare. The team at Ortho Rhode Island embodies a patient-first mindset, putting the experience and needs of every patient at the core of their service. The organization is driven by core values including integrity, respect, innovation, inclusivity, and community engagement, which collectively create a supportive and dynamic work environment.

The Front Desk Specialist role at Ortho Rhode Island is pivotal in delivering a seamless patient experience from the moment individuals enter the facility. This position requires a friendly and efficient professional who will serve as the first point of contact, responsible for greeting, registering, and checking out patients. In addition to providing excellent customer service, the Front Desk Specialist will manage key administrative tasks such as verifying insurance eligibility, documenting referrals, collecting copays, and managing scheduling logistics. This role demands strong communication skills, attention to detail, and the ability to handle confidential patient information in compliance with HIPAA regulations.

This is an excellent opportunity for individuals seeking to join a growing orthopedic practice that offers competitive compensation, generous paid time off, and a comprehensive benefits package including health, dental, vision, and 401(k) plans. Candidates with a background in medical terminology and bilingual capabilities, particularly in Spanish or Portuguese, are encouraged to apply to better support the diverse patient community served by Ortho Rhode Island. The organization prides itself on being an equal opportunity employer, committed to fostering an inclusive workplace that values diversity and offers opportunities for professional growth and advancement within a dynamic healthcare environment.