Front desk Sales Associate (Oak Park)

Job Overview

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Employment Type

Part-time
Hourly
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Work Schedule

Standard Hours
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Benefits

Competitive hourly plus commission incentive
Commission paid on sales
opportunity to bonus based on performance
complimentary CycleBar Classes at Studio

Job Description

Dynamic CycleBar studio in Redmond is part of the world's first and only Premium Indoor Cycling franchise, CycleBar. Known for its concierge-level service, premium amenities, and concert-like atmosphere, CycleBar is dedicated to providing an inclusive and inspiring fitness experience. The studio creates a vibrant environment designed to energize participants through low-impact, high-intensity indoor cycling workouts suitable for all ages and fitness levels. Whether you are a beginner or an experienced rider, CycleBar aims to transform your fitness routine by calming your mind, elevating your mood, and reviving your senses through engaging and dynamic classes.

The front desk sales associate role at Dynamic CycleBar is a pivotal position that focuses on driving sales and fostering an energetic communal experience aligning with CycleBar's mission. Sales associates at this studio are passionate about fitness and dedicated to delivering a superior customer experience that goes beyond simply enrolling members. They are responsible for achieving studio sales goals, including membership renewals and promoting ancillary services. This involves strategic outreach to new customers, cultivating first-time rider leads, and encouraging member referrals to build a loyal member base.

Reporting to the General Manager, assistant managers, and franchise owners, sales associates are expected to demonstrate leadership qualities throughout their work. They must excel in relationship-building, cultivating trust, and creating lasting connections with prospective and existing members. This role demands excellent communication skills across various platforms, including face-to-face interactions, phone conversations, and email correspondence. A strong sense of hospitality underpins every aspect of the role, reflecting CycleBar's commitment to a welcoming and energetic community.

This position requires individuals who thrive in fast-paced and dynamic environments, adapt quickly to change, and employ sound judgment to identify areas for improvement. Candidates must be highly organized, proficient in data management, and capable of prioritizing tasks to meet deadlines effectively. Integrity, punctuality, professionalism, and attention to detail are critical traits, ensuring that all customer interactions and studio operations uphold the high standards of CycleBar excellence. Fluency in English and strong writing skills are also essential for maintaining clear and professional communication.

The role offers a competitive compensation package with an hourly wage plus commission incentives based on experience and performance. Sales associates have the opportunity to earn bonuses linked to their sales achievements and benefit from complimentary CycleBar classes at the studio. This not only supports their passion for fitness but also enables them to better engage with members by participating in the experience themselves.

Overall, this sales associate position is ideal for motivated, fitness-oriented individuals who enjoy a sales-driven environment and are eager to contribute to a vibrant community-focused brand. Dynamic CycleBar Redmond fosters a culture of enthusiasm, inclusivity, and leadership, where team members are continuously coached and empowered to succeed. If you have a passion for fitness and a knack for sales, this role offers the perfect blend to develop your career in fitness sales while making a positive impact on the health and well-being of others.

Job Requirements

  • 1+ years of retail/service sales or fitness sales experience
  • confident in generating personal sales and training sales reps in sales
  • ability to manage and drive two revenue streams: memberships and retail
  • must be fluent in English and have excellent communication and strong interpersonal skills in person, on the telephone and via email
  • ability to excel in a fast changing, diverse environment
  • ability to recognize areas of improvement and make changes using good judgment
  • an affinity and passion for fitness
  • solid writing and grammar skills
  • highly organized, proficient in data management, ability to prioritize and meet deadlines
  • professional, punctual, reliable and neat
  • strong attention to detail and accuracy
  • trustworthy and ability to handle confidential information
  • ability to work harmoniously with co-workers, clients and the general public
  • proficiency with computers and studio software

Job Qualifications

  • 1+ years of retail/service sales or fitness sales experience
  • confident in generating personal sales and training sales reps in sales
  • ability to manage and drive two revenue streams: memberships and retail
  • must be fluent in English and have excellent communication and strong interpersonal skills in person, on the telephone and via email
  • ability to excel in a fast changing, diverse environment
  • ability to recognize areas of improvement and make changes using good judgment
  • an affinity and passion for fitness
  • solid writing and grammar skills
  • highly organized, proficient in data management, ability to prioritize and meet deadlines
  • professional, punctual, reliable and neat
  • strong attention to detail and accuracy
  • trustworthy and ability to handle confidential information
  • ability to work harmoniously with co-workers, clients and the general public
  • proficiency with computers and studio software

Job Duties

  • Lead generation including grass roots marketing and networking
  • membership sales
  • maintain cleanliness and organization of the studio
  • schedule and participate in networking/community events and studio promotions
  • strategize marketing to generate new leads
  • any other duties as assigned
  • responsible for the acquisition of new members and the retention of existing members
  • conversion of non-membership based users to membership base
  • conduct pre-planning activities each month including strategic outreach for securing first time rider/lead flow
  • build rapport and lasting relationships with prospective and current members
  • embrace hospitality and drive the cyclebar culture
  • work with general manager on coaching and sales conversion tactics
  • work with studio owner on setting monthly, weekly, and daily targets for meeting goals
  • drive referral business through ambassadorship

Job Criteria

Experience

Mid Level (3-7 years)


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