Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $15.00 - $19.00
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Dental Insurance
Employee Discounts
flexible schedule
Paid Time Off
Wellness resources

Job Description

Massage Heights The Woodlands is a premier wellness establishment dedicated to providing exceptional spa experiences that enhance the mind, body, and spirit. As part of a nationwide franchise known for quality service and healing experiences, Massage Heights offers a broad range of therapeutic services including massages, facials, and wellness treatments. The Woodlands location upholds these high standards by focusing on client satisfaction and fostering a welcoming environment. This establishment is well-regarded for its commitment to holistic health and its dedication to cultivating a compassionate and knowledgeable team.

We are currently seeking a motivated and outgoing Front Desk Sales Associate who thrives in a goal-driven environment and excels at building genuine connections with guests. This role is essential as the first point of contact and ongoing connection for clients visiting Massage Heights The Woodlands. Unlike traditional receptionist roles, this position emphasizes sales combined with service, where the associate not only manages check-ins and appointment scheduling but also consults with clients to recommend personalized wellness solutions. This is an ideal job for individuals who love engaging with people, achieving sales targets, and contributing positively to clients' wellness journeys.

The Front Desk Sales Associate will be responsible for delivering a warm and energetic guest experience from the moment guests arrive to their departure. This role involves confidently selling memberships, upgrades, retail products, and gift cards that align with each client’s wellness goals. Successful associates will match guests to the right service providers and therapies while managing the front desk operations effectively. The role offers a dynamic work environment where team collaboration and a passion for customer service are paramount.

Working at Massage Heights The Woodlands means more than just employment; it means joining a culture rooted in values such as passion, humility, diligence, loyalty, and authenticity. Associates receive competitive hourly wages plus commission and monthly bonuses, with top performers earning even more. Employees also benefit from complimentary and discounted wellness services, medical reimbursement for full-time staff, and clear opportunities for professional development and career advancement within the franchise. Paid time off, dental and vision insurance, and flexible scheduling are part of the comprehensive benefits package.

This opportunity is perfect for individuals who embrace a sales-driven mindset, love meaningful conversations, and want to help others improve their quality of life through wellness. If you have strong communication skills, enjoy a fast-paced and goal-oriented environment, and are ready to be part of a supportive and winning team, Massage Heights The Woodlands invites you to apply and transform your passion for sales and service into a rewarding career.

Job Requirements

  • availability tues, wed, fri and weekends (sat or sun)
  • ability to confidently discuss pricing and value
  • excellent communication skills
  • prior experience in sales or customer service preferred
  • strong organizational skills

Job Qualifications

  • sales-driven mindset with a love for people and conversation
  • confidence discussing pricing, memberships, and value
  • strong communication and listening skills
  • team player who performs well in a fast-paced, goal-oriented environment
  • previous sales or customer-facing experience is a plus

Job Duties

  • create an exceptional, high-energy guest experience from hello to goodbye
  • confidently sell memberships, upgrades, retail, and gift cards
  • match guests with the right services and therapists to meet their wellness goals
  • manage appointments, calls, and front desk flow with professionalism
  • keep the spa welcoming, organized, and on-brand

Job Criteria

Experience

Entry Level (1-2 years)


Job Location

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