Job Overview

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Employment Type

Full-time
Part-time
Hourly
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Compensation

Hourly
Range $15.00 - $19.00
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Dental Insurance
Employee Discounts
flexible schedule
Paid Time Off
Wellness resources

Job Description

Massage Heights The Woodlands is a premier wellness and spa center dedicated to providing exceptional massage and spa services that enhance the overall well-being of its guests. Situated in The Woodlands, Texas, this establishment is renowned for its commitment to delivering high-quality wellness experiences in a welcoming and tranquil environment. Massage Heights focuses on combining expert therapeutic techniques with modern amenities, fostering an atmosphere where guests can relax, rejuvenate, and improve their physical and mental health. As a leader in the spa industry, Massage Heights emphasizes personalized care, ensuring that every guest receives treatments tailored to their unique needs and preferences. The center values passionate and attentive professionals who contribute to creating memorable guest experiences and maintaining a reputation for excellence in service.

The Front Desk Sales Associate role at Massage Heights The Woodlands is an exciting opportunity for individuals who thrive in dynamic, customer-facing environments where sales and service excellence are paramount. This position involves being the first point of contact for guests, creating a positive and engaging first impression, and establishing lasting connections. It is not simply a receptionist role but one that combines customer service with sales acumen, requiring the associate to actively engage with guests, understand their wellness goals, and recommend appropriate memberships, upgrades, and retail products. The role also includes managing guest appointments, answering inquiries professionally, and maintaining the spa’s welcoming and organized atmosphere.

This position is perfect for outgoing, motivated individuals who enjoy building relationships and have a passion for selling wellness solutions. The associate's responsibilities extend beyond routine clerical tasks to include the active promotion of wellness memberships and services, thus playing a crucial role in driving the business's growth and profitability. Massage Heights values performance and rewards success with commission and bonuses, making this role ideal for goal-oriented professionals who enjoy being recognized for their achievements.

The compensation starts at $15 per hour, supplemented by commission and monthly bonuses that provide top performers the potential to earn more. Additional perks include complimentary and discounted massages, facials, and retail products, which enhance the personal wellness of the associates. Full-time employees also benefit from free dental and vision insurance, paid vacation, and medical reimbursement, alongside clear opportunities for career growth and advancement. The culture at Massage Heights promotes values such as passion, humility, diligence, loyalty, and authenticity, creating a supportive and positive work environment where team members can thrive and excel.

Overall, the Front Desk Sales Associate position at Massage Heights The Woodlands offers a unique blend of sales, customer service, and wellness-focused duties within a reputable spa setting. It is an excellent career opportunity for individuals who have a love for connecting with people, enjoy achieving sales goals, and want to be part of a company that prioritizes guest satisfaction and employee well-being.

Job Requirements

  • Availability Tues, Wed, Fri and weekends (Sat or Sun)
  • Strong interpersonal skills
  • Ability to manage multiple tasks efficiently
  • High school diploma or equivalent
  • Previous sales or customer service experience preferred

Job Qualifications

  • Sales-driven mindset with a love for people and conversation
  • Confidence discussing pricing, memberships, and value
  • Strong communication and listening skills
  • Team player who performs well in a fast-paced, goal-oriented environment
  • Previous sales or customer-facing experience is a big plus

Job Duties

  • Create an exceptional, high-energy guest experience from hello to goodbye
  • Confidently sell memberships, upgrades, retail, and gift cards
  • Match guests with the right services and therapists to meet their wellness goals
  • Manage appointments, calls, and front desk flow with professionalism
  • Keep the spa welcoming, organized, and on-brand

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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