Front Desk Representative

Toledo, OH, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Salary

Range $47,000.00 - $51,000.00

Work Schedule

Standard Hours

Benefits

Paid training

Career advancement opportunities

Professional development programs

Supportive and collaborative work environment

Hands-on administrative and customer service experience

Performance-based growth opportunities

Ongoing mentorship and coaching

Job Description

Entertainment Travel Associates is a Tampa, FL-based company that specializes in delivering tailored travel experiences with an emphasis on entertainment and exceptional service. The company is committed to creating memorable journeys for its clients by combining deep industry knowledge with personalized customer care. Renowned for its professionalism and passion, Entertainment Travel Associates offers a dynamic and growing workplace where employees can thrive both personally and professionally. This company is dedicated to fostering a collaborative environment where innovation and customer satisfaction are at the heart of every operation.

We are currently seeking a Front Desk Representative to join our team, a pivotal role responsible for being the first face and point of contact for visitors, clients, and guests. This full-time position offers a competitive salary package ranging from $47,000 to $51,000 annually, comprehensive training, and career advancement opportunities. The Front Desk Representative will play a key role in maintaining a welcoming, organized, and professional reception area, ensuring seamless communication, and supporting the daily operations of our office. Ideal candidates are those who possess outstanding interpersonal skills, a strong customer service orientation, and the ability to multitask efficiently. This role also provides exposure to valuable marketing and leadership development opportunities, making it perfect for individuals seeking long-term career growth in the travel and entertainment sector.

Job Requirements

High school diploma or equivalent
Prior experience in a customer service or administrative role preferred
Strong communication skills
Ability to multitask and stay organized
Professional appearance
Basic knowledge of Microsoft Office
Attention to detail
Reliability and punctuality

Job Qualifications

High school diploma or equivalent required
Excellent communication and interpersonal skills
Strong customer service orientation
Professional appearance and demeanor
Strong organizational and multitasking abilities
Basic computer proficiency, including Microsoft Office applications
Attention to detail and reliability

Job Duties

Greet visitors and clients in a friendly and professional manner
Answer, screen, and direct incoming phone calls and inquiries
Provide accurate information regarding company services and procedures
Manage visitor check-in processes and maintain reception records
Schedule appointments and coordinate meeting room availability
Receive and distribute mail, packages, and deliveries
Maintain a clean, organized, and welcoming reception area
Assist with administrative tasks such as filing, data entry, and document preparation
Coordinate communication between departments and visitors
Support daily office operations and special projects as assigned