Front Desk Representative

Job Overview

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Employment Type

Part-time
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Compensation

Hourly
Range $15.00 - $16.00
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Work Schedule

Day Shifts
Weekend Shifts
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Benefits

competitive wage
hotel discounts
flexible schedule
Part-time employment
Supportive team environment

Job Description

Home 2 Suites Salt Lake City - East is a prominent hotel located at the mouth of Parley's Canyon in Utah, serving guests near five of the state's major ski resorts. This hotel is well-known for providing a comfortable and convenient stay, offering amenities such as free hot breakfast, complimentary wifi, and in-suite kitchens in every room. It attracts visitors looking for a remarkable experience in the Salt Lake City area, ensuring that every guest receives top-notch service and a relaxing environment. The hotel prides itself on its dedicated, passionate team members who strive to deliver extraordinary hospitality inspired by the Hilton brand's high standards. Team members at Home 2 Suites Salt Lake City - East enjoy a supportive work environment where their contributions are valued highly. The property also offers excellent employee benefits, including competitive compensation and exceptional hotel discounts for employees and their families, allowing staff to enjoy Hilton and Western States properties worldwide at significantly reduced rates.

Home 2 Suites Salt Lake City - East is currently seeking a part-time Weekend Front Desk Representative to join its hospitality team. This entry-level position is perfect for individuals who are outgoing, friendly, and eager to provide excellent customer service without requiring prior experience. The role primarily involves weekend morning shifts on Saturdays and Sundays, making it an excellent opportunity for those who want to earn extra income in a flexible schedule setting. The position offers a competitive wage between $15 and $16 per hour, depending on experience, making it a rewarding part-time job.

As a Weekend Front Desk Representative, you will be the first point of contact for guests, embodying the spirit of hospitality with warmth and professionalism. Your responsibilities will include greeting guests and assisting with their check-in and check-out processes, assigning rooms with attention to special guest needs, answering phones, and addressing any guest inquiries or reservations with enthusiasm. Maintaining a clean and presentable front desk area is essential, as is ensuring all billing is accurate and handling various forms of payment such as cash, credit cards, and checks responsibly in line with hotel policies. This role requires a dependable and punctual individual who can provide hospitality with a smile, establishing good rapport easily with guests and creating a welcoming atmosphere. The satisfaction derived from helping guests enjoy their stay and making a positive impact on their experience is central to this position's fulfillment.

If you are seeking a supportive team environment where your enthusiasm and friendliness will be appreciated, and you want a part-time role that helps you gain valuable customer service experience while providing extra income, this opportunity at Home 2 Suites Salt Lake City - East is an excellent match. The hotel invites motivated candidates to apply through a simple, mobile-friendly application process that takes just a few minutes. Join this passionate team and contribute to providing memorable stays for all guests at one of Utah's favored hotels.

Job Requirements

  • no prior experience required
  • availability to work weekend mornings on saturday and sunday
  • ability to provide hospitality with a smile
  • basic communication skills
  • ability to work as part of a team

Job Qualifications

  • dependable and punctual
  • positive attitude
  • friendly and able to establish good rapport with people
  • strong communication and telephone skills
  • ability to handle billing and payments responsibly

Job Duties

  • greet guests with a warm and friendly demeanor
  • assist guests with check-in and check-out processes
  • assign rooms considering special guest needs
  • answer phones and respond to guest inquiries and reservations
  • maintain cleanliness and organization of the front desk area
  • handle cash, credit cards, and checks according to hotel policies
  • ensure all billing is accurate

Job Criteria

Experience

Entry Level (1-2 years)


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