Front Desk Registration - Marshall Pediatrics

Huntington, WV, USA|

Job Overview

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

Job Description

The hiring establishment is a professional medical office specializing in providing comprehensive outpatient care services. This facility is committed to delivering a welcoming and efficient environment for all patients as well as ensuring smooth and effective administrative processes to support healthcare providers. As a crucial part of the medical team, this office values professionalism and clear communication, aiming to create a positive experience from the moment patients enter through the door until their healthcare journey concludes.

This role is designed for an individual who will serve as the first point of contact for patients, managing registration and scheduling with a high degree of accuracy and customer service. The position involves professional interaction with patients and colleagues, handling incoming and outgoing communications, including telephone etiquette and appointment management. Candidates will be expected to maintain patient records and facilitate office operations, contributing to the overall efficiency and patient satisfaction of the practice.

The role requires a detail-oriented and organized person who can multitask, handle financial transactions accurately, and respond to patient inquiries thoughtfully. This position is perfect for someone who enjoys working in a healthcare environment and is eager to provide friendly, courteous service in a fast-paced medical office. While this job doesn't specify employment type or salary in the source, it is typically a full-time or part-time administrative role within a medical facility. Knowledge of medical terminology and experience in office software are beneficial, though the establishment provides support for skill development. Overall, this opportunity suits an individual with strong interpersonal skills who desires to contribute meaningfully to patient care through administrative excellence.

Job Requirements

High school graduate or GED
six months work experience in a medical office setting
knowledge of medical terminology
computer experience
professional demeanor in person and phone communications

Job Qualifications

High school graduate or GED
knowledge of medical terminology is desirable
computer experience including word processing is desirable
candidates who present themselves in a professional manner, both in person and on the telephone are preferred
six months work experience in a medical office setting

Job Duties

Greets and registers all incoming patients professionally
handles incoming and outgoing communications concisely and in a pleasant manner
answers telephone promptly, courteously using good telephone etiquette taking complete messages, providing adequate information and routing callers properly
schedules patient appointments for all physicians confirming the appointment one-day prior
obtains complete and accurate demographic and insurance information for each patient
collects on patient accounts and/or co-payments as indicated, maintaining accurate accounting of the petty cash fund daily and adequate change to facilitate payments
responds to patient inquires with regard to basic insurance or billing questions or provide a referral to appropriate staff member
restocks and maintains assigned work station and equipment in a neat and orderly fashion
facilitates location of records, reports or other significant information or request by the physicians
performs other duties as assigned or requested