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Front Desk Receptionist/Insurance Verification

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $14.00 - $17.00
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Paid Time Off
Retirement Plan
Professional development assistance
Employee Discounts
wellness programs

Job Description

Our medical office is dedicated to providing exceptional healthcare services to our community with compassion, professionalism, and efficiency. We pride ourselves on creating a welcoming environment for patients and visitors, ensuring that everyone who walks through our doors receives the highest standard of care. Our team is committed to fostering a supportive workplace culture that values collaboration, continuous learning, and patient-centered care. We utilize advanced electronic health record systems to streamline operations, improve accuracy, and provide seamless communication between staff and patients. As a well-established medical practice, we focus on delivering comprehensive medical support ranging from routine check-ups to specialized... Show More

Job Requirements

  • must have two year experience as a front desk receptionist and insurance verification with a doctor office
  • proficiency in eClinical medical software system
  • ability to type 45 wpm
  • strong attention to detail
  • excellent phone etiquette
  • ability to multitask in a fast paced environment
  • ability to maintain organized front desk area

Job Qualifications

  • previous experience in a medical office or similar environment
  • must have two year experience as a front desk receptionist and insurance verification with a doctor office and eClinical medical software system
  • familiarity with medical collection processes and scheduling
  • proficiency in using electronic health record systems e.g. eClinicalWorks is highly desirable
  • strong typing skills and attention to detail
  • excellent communication and customer service skills

Job Duties

  • greet patients and visitors warmly ensuring a positive first impression
  • manage medical scheduling and coordinate appointments effectively
  • handle phone calls with professionalism demonstrating excellent phone etiquette
  • assist with medical collections and process payments as necessary
  • maintain accurate patient records using electronic health record systems such as eClinicalWorks Epic Dentrix or Athenahealth
  • provide support to medical staff as needed ensuring efficient workflow within the office
  • address patient inquiries and resolve issues promptly to enhance patient satisfaction
  • ensure the front desk area is organized and welcoming at all times

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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