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Front Desk Receptionist, University Hospital, Part-time

Job Overview

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Employment Type

Part-time
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Benefits

competitive pay
Comprehensive benefits package
vacation
Paid Time Off
Retirement Plan
Employee Discounts
Clinical education
Professional development programs

Job Description

Brooks is a well-established healthcare provider known for delivering compassionate and comprehensive medical services. Located in Jacksonville, Florida, Brooks is committed to excellence in patient care and maintaining a professional environment that supports both staff and patients. As a respected institution, Brooks values dedication, professionalism, and a customer-oriented approach in all its operations. They provide an inclusive and supportive workplace culture that fosters career growth and development opportunities for their employees. Brooks Hospital emphasizes quality and efficient care, ensuring all patients receive the best possible experience from the moment they arrive through their doors. The hospital's focus on outstanding customer... Show More

Job Requirements

  • High school diploma
  • 1 year customer service experience
  • 1 year of switchboard or phone experience
  • Experience using Microsoft Office
  • Ability to multitask

Job Qualifications

  • High school diploma
  • 1 year customer service experience
  • 1 year of switchboard or phone experience
  • Experience using Microsoft Office
  • Ability to multitask

Job Duties

  • Receives hospital guests ascertaining needs and directing guests appropriately
  • Courteously answers the phone and takes accurate messages
  • Answers routine questions regarding departmental policies operations and procedures
  • Checks appointment schedules and directs or escorts guests to appropriate office or departmental area
  • Completes assignments of special projects by designated deadlines
  • Responsible for admitting patients as needed
  • Monitors patients in lobby area

Job Location

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