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Front Desk Receptionist - Radiation Oncology - 136356

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $27.00 - $34.00
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Work Schedule

Standard Hours
Day Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee wellness programs
Professional development opportunities
Tuition Reimbursement

Job Description

UC San Diego Health is a premier academic health system located in La Jolla, California, known for its commitment to cutting-edge patient care, biomedical research, education, and community service. As the only academic health system in the San Diego region, UC San Diego Health offers world-class facilities including two university hospitals, the National Cancer Institute-designated Comprehensive Cancer Center, the Shiley Eye Institute, the Sulpizio Cardiovascular Center, and the county's only Burn Center, along with numerous outpatient clinics. This complex healthcare organization fosters an inclusive, diverse, and equitable environment, emphasizing values of equity and inclusion in its workforce and care delivery.... Show More

Job Requirements

  • Three years of previous related experience in a large complex healthcare setting
  • Working knowledge of medical terminology
  • Excellent written and verbal communication skills
  • Superb customer service skills
  • Proficient typing and well-organized email creation
  • Must be able to work various hours and locations based on business needs
  • Employment subject to criminal background check and pre-employment physical

Job Qualifications

  • Three years of previous related experience in a large complex healthcare setting
  • Working knowledge of medical terminology
  • Excellent written and verbal communication skills
  • Superb customer service skills
  • Proficient typing and well-organized email creation
  • Experience with PCIS, EPIC, IDX, RIS computer programs preferred
  • Experience in Radiation Oncology, Oncology, or cancer-related clinics preferred
  • One year of patient registration experience preferred
  • Fluent in English and Spanish preferred

Job Duties

  • Answer all clinic calls using UCSD Experience telephone guidelines
  • Triage calls and transfer to appropriate staff
  • Greet patients for appointments and provide excellent customer service
  • Oversee registration and insurance verification
  • Collect co-payments and make daily deposits
  • Schedule and confirm patient appointments accurately
  • Serve as liaison between physicians, nurses, and Radiation Oncology staff
  • Use multiple computer systems simultaneously
  • Perform other assigned duties as needed

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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