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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $18.00 - $23.00
Benefits
employee discount
Paid Time Off
Job Description
True Test is a rapidly growing hormone optimization clinic dedicated to proactive healthcare and fostering long-term patient relationships. Known for its mission-driven approach, True Test emphasizes hospitality, consistency, and professionalism in every patient interaction. This healthcare facility is committed to creating an environment where patients feel genuinely welcomed, valued, and supported from the very moment they enter the clinic.
As a front desk receptionist at True Test, you serve as the first impression and the central point of contact for every patient. Your role is crucial in setting the tone for the entire patient experience by providing a warm w... Show More
As a front desk receptionist at True Test, you serve as the first impression and the central point of contact for every patient. Your role is crucial in setting the tone for the entire patient experience by providing a warm w... Show More
Job Requirements
- High school diploma or equivalent
- Prior experience in front desk or administrative roles
- Strong communication and interpersonal skills
- Ability to manage multiple tasks and prioritize effectively
- Proficiency with scheduling software and basic billing systems
- Commitment to patient privacy and confidentiality
- Ability to maintain professionalism in a fast-paced environment
Job Qualifications
- Prior experience in a front desk, administrative, or patient facing role required
- Strong organizational and multitasking skills
- Excellent verbal and written communication abilities
- Comfort using scheduling software, EMRs, and basic billing systems
- Commitment to patient confidentiality and professionalism
- Familiarity with medical terminology, insurance processes, or healthcare settings is a plus
Job Duties
- Creating a welcoming, polished first impression for every patient
- Clearly explaining each patient's care journey, next steps, and expectations
- Communicating financial responsibilities, including payments and available financing options
- Managing all patient scheduling, check-ins, check-outs, and appointment changes with accuracy
- Handling invoicing and payments with precision and professionalism
- Maintaining knowledge of all True Test products and services to confidently answer questions
- Keeping the reception area organized, calm, and reflective of True Test standards
- Coordinating smoothly with clinical staff to ensure a seamless patient experience
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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