Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $18.00 - $23.00
Benefits
employee discount
Paid Time Off
Job Description
True Test is a rapidly growing hormone optimization clinic dedicated to proactive healthcare and fostering long-term patient relationships. Known for its mission-driven approach, True Test emphasizes hospitality, consistency, and professionalism in every patient interaction. This healthcare facility is committed to creating an environment where patients feel genuinely welcomed, valued, and supported from the very moment they enter the clinic.
As a front desk receptionist at True Test, you serve as the first impression and the central point of contact for every patient. Your role is crucial in setting the tone for the entire patient experience by providing a warm welcome, clear communication, and professional support. This position requires someone who is organized, people-centered, and proud of their ability to deliver excellent hospitality and accurate administrative work. The receptionist guides patients throughout their care journey, manages scheduling, invoicing, and payment processes, and ensures that every patient interaction is intentional and positive. By maintaining an orderly reception area and coordinating closely with clinical staff, you help to create a seamless and reassuring experience for all patients.
This role is full-time, offering an hourly wage ranging from $18.00 to $23.00. The ideal candidate thrives in structured environments, enjoys clear processes, and takes pride in accuracy and follow-through. You must have excellent interpersonal communication skills, the ability to multitask efficiently, and a genuine enjoyment of serving others. True Test values consistency and professionalism, and this position embodies those principles by delivering an exceptional level of service that fosters patient loyalty and trust.
In this role, your responsibilities include greeting each patient warmly and setting a polished first impression, explaining their care journey and next steps, managing appointments with precision, and handling financial discussions and invoicing with accuracy and professionalism. The role also involves staying informed about True Test’s products and services to confidently answer patient questions and maintaining a calm, organized reception space.
Successful front desk receptionists at True Test are proactive communicators who remain composed during busy moments and find fulfillment in creating order and supporting others. This position is not suitable for those who dislike patient interaction or prefer chaotic work environments. Instead, it is ideal for individuals who excel in organized systems and structured routines, value clear communication, and possess a strong attention to detail.
True Test offers multiple benefits including employee discounts and paid time off, and fosters a supportive workplace culture where hospitality and patient care are top priorities. If you are passionate about making a positive impact through excellent front desk administration in a healthcare setting, True Test invites you to join their mission-driven team and contribute to their commitment to outstanding patient care.
As a front desk receptionist at True Test, you serve as the first impression and the central point of contact for every patient. Your role is crucial in setting the tone for the entire patient experience by providing a warm welcome, clear communication, and professional support. This position requires someone who is organized, people-centered, and proud of their ability to deliver excellent hospitality and accurate administrative work. The receptionist guides patients throughout their care journey, manages scheduling, invoicing, and payment processes, and ensures that every patient interaction is intentional and positive. By maintaining an orderly reception area and coordinating closely with clinical staff, you help to create a seamless and reassuring experience for all patients.
This role is full-time, offering an hourly wage ranging from $18.00 to $23.00. The ideal candidate thrives in structured environments, enjoys clear processes, and takes pride in accuracy and follow-through. You must have excellent interpersonal communication skills, the ability to multitask efficiently, and a genuine enjoyment of serving others. True Test values consistency and professionalism, and this position embodies those principles by delivering an exceptional level of service that fosters patient loyalty and trust.
In this role, your responsibilities include greeting each patient warmly and setting a polished first impression, explaining their care journey and next steps, managing appointments with precision, and handling financial discussions and invoicing with accuracy and professionalism. The role also involves staying informed about True Test’s products and services to confidently answer patient questions and maintaining a calm, organized reception space.
Successful front desk receptionists at True Test are proactive communicators who remain composed during busy moments and find fulfillment in creating order and supporting others. This position is not suitable for those who dislike patient interaction or prefer chaotic work environments. Instead, it is ideal for individuals who excel in organized systems and structured routines, value clear communication, and possess a strong attention to detail.
True Test offers multiple benefits including employee discounts and paid time off, and fosters a supportive workplace culture where hospitality and patient care are top priorities. If you are passionate about making a positive impact through excellent front desk administration in a healthcare setting, True Test invites you to join their mission-driven team and contribute to their commitment to outstanding patient care.
Job Requirements
- High school diploma or equivalent
- Prior experience in front desk or administrative roles
- Strong communication and interpersonal skills
- Ability to manage multiple tasks and prioritize effectively
- Proficiency with scheduling software and basic billing systems
- Commitment to patient privacy and confidentiality
- Ability to maintain professionalism in a fast-paced environment
Job Qualifications
- Prior experience in a front desk, administrative, or patient facing role required
- Strong organizational and multitasking skills
- Excellent verbal and written communication abilities
- Comfort using scheduling software, EMRs, and basic billing systems
- Commitment to patient confidentiality and professionalism
- Familiarity with medical terminology, insurance processes, or healthcare settings is a plus
Job Duties
- Creating a welcoming, polished first impression for every patient
- Clearly explaining each patient's care journey, next steps, and expectations
- Communicating financial responsibilities, including payments and available financing options
- Managing all patient scheduling, check-ins, check-outs, and appointment changes with accuracy
- Handling invoicing and payments with precision and professionalism
- Maintaining knowledge of all True Test products and services to confidently answer questions
- Keeping the reception area organized, calm, and reflective of True Test standards
- Coordinating smoothly with clinical staff to ensure a seamless patient experience
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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