Job Overview
Employment Type
Temporary
Compensation
Type:
Hourly
Rate:
Range $20.00 - $27.00
Work Schedule
On-call
Benefits
Free stand-by travel privileges
Quarterly bonus plans
Annual bonus plans
Job Description
Alaska Airlines is a major American airline headquartered in Seattle, Washington. Known for its commitment to customer service and operational excellence, Alaska Airlines operates extensive domestic and international flights. The company has a strong focus on creating a travel experience that guests love and feel comfortable with. Its corporate teams are integral to the success of the airline, setting strategies, operational plans, and providing expert support in functions such as accounting, human resources, finance, planning, legal, marketing, and operations. Alaska Airlines values innovation, efficiency, and a shared passion for travel, which motivates its employees to deliver excellence every day.
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Job Requirements
- Minimum 1 year of experience in a fast-paced office environment
- knowledge of general administrative and clerical procedures
- ability to operate basic office machines
- proven excellence in customer service
- ability to handle multiple assignments simultaneously with accuracy
- ability to organize and manage time efficiently
- excellent communication and interpersonal skills
- ability to establish and maintain harmonious relations
- demonstrates ability to act swiftly in an emergency
- proficiency with Microsoft Office applications
- high school diploma or equivalent
- minimum age of 18
- must be authorized to work in the U.S.
Job Qualifications
- Minimum 1 year of experience in a fast-paced office environment, or related area
- knowledge of general administrative and clerical procedures and the ability to operate basic office machines such as telephone, copier, fax, printer
- proven excellence in customer service principles and practices
- ability to organize and manage time efficiently
- excellent communication (written, verbal) and interpersonal including listening skills
- ability to establish and maintain harmonious relations with employees, vendors and the general public
- demonstrates verbal, visual and auditory ability to act swiftly in an emergency situation
- proficiency with Microsoft Office applications including Word, Excel, PowerPoint, and Outlook
- high school diploma or equivalent is required
- must be authorized to work in the U.S.
Job Duties
- Fill shifts for planned and unexpected absences of the core front desk receptionist team
- professionally greet all visitors, directing them to the appropriate party, service, or location
- follow established security procedures by monitoring guests and issuing visitor badges
- handle incoming phone calls professionally and deliver messages accurately and in a timely manner
- maintain a safe and clean reception area by complying with procedures, rules, and regulations
- prepare mailings and general correspondence to employees and visitors
- maintain the Online Reference Directory, including documenting and communicating actions, irregularities, and continuing needs
- request necessary service or maintenance for the Alaska Front Desk office equipment to ensure optimum efficiency
- execute all responsibilities with a focus on achieving Alaska goals and objectives, conforming to all policies, procedures, and legal requirements
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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