Job Overview
Employment Type
Hourly
Compensation
Type:
Hourly
Rate:
Exact $32.07
Work Schedule
On-call
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development opportunities
wellness programs
Job Description
Four Seasons is a renowned global hospitality company powered by a dedicated team who are committed to delivering exceptional guest experiences. The organization prides itself on fostering a culture rooted in mutual respect, professionalism, and a shared passion for excellence. With a longstanding reputation for luxury and outstanding service, the company ensures its employees are supported by a world-class work environment and an inclusive culture where each member feels valued and empowered. This commitment extends to their global teams, who work tirelessly to create memorable moments for guests, residents, and partners alike through genuine care and attention to detail.
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Job Requirements
- High school diploma or equivalent
- Previous experience in customer service or hospitality
- Proficiency with computer systems including Opera
- Ability to multitask and work flexible hours including early mornings, evenings, weekends and holidays
- Excellent phone and interpersonal skills
- Willingness to work on an as-needed basis
- Team player with a passion for service
Job Qualifications
- Fluent in English both verbal and written
- Japanese language skills are preferred
- Excellent communication and organization skills
- Previous customer experience
- Ability to work effectively under pressure
- Strong attention to detail
- Problem solving skills
- Possess legal work authorization in the United States
Job Duties
- Responsible for the seamless registration and cashiering service for our guests
- Ensure a complete and accurate folio
- Assist with reservations and concierge on an as needed basis to ensure a seamless guest experience
- Handle guest inquiries and requests efficiently
- Follow up on guest issues to ensure satisfaction
- Maintain organized and accurate records
- Support front desk management team
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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