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Front Desk Receptionist - Medical

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
Day Shifts
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Benefits

competitive salary
comprehensive benefits
Medical insurance
Dental Insurance
Vision Insurance
401(k)
Paid Time Off
growth opportunities

Job Description

San Antonio Recovery Center is a dedicated residential facility specializing in substance abuse treatment, specifically focusing on combating the opioid epidemic. Located in San Antonio, this center is recognized for its progressive approach to patient care, offering a comfortable outpatient clinic setting that supports patients through every stage of recovery. The facility prides itself on addressing not only the physical aspects of opioid use disorder but also the emotional and mental health challenges that accompany addiction. Their comprehensive treatment programs aim to guide patients towards long-term recovery and an improved quality of life, making them a trusted name in substance abuse rehabilitation in the region.

The role of a Receptionist at San Antonio Recovery Center is a pivotal one, serving as the initial point of contact for all clients and visitors to the residential facility. This position requires a personable, professional individual who can create a positive and welcoming environment, reflecting the center’s commitment to compassionate care. The receptionist will be responsible for managing the front desk and performing various administrative duties to ensure the smooth operation of the facility. This includes greeting guests, managing phone lines, organizing the reception area, and facilitating communication between visitors and staff. The receptionist is also tasked with maintaining security through visitor management and adhering to safety protocols. This role is suitable for someone with strong organizational skills, a customer service mindset, and the ability to handle multiple tasks efficiently in a fast-paced healthcare environment.

In addition to these duties, the receptionist will also be involved in arranging travel accommodations, managing office supplies and inventory, and supporting staff with clerical duties such as filing and photocopying. This position requires proficiency in Microsoft Office Suite and familiarity with standard office equipment such as fax machines and printers. The ideal candidate should possess excellent communication skills, a professional demeanor, and the ability to be resourceful and proactive when addressing any issues or challenges that arise at the front desk.

San Antonio Recovery Center offers a competitive salary and a comprehensive benefits package that includes medical, dental, vision, and 401(k) plans. The facility encourages career growth and development, providing a rewarding and satisfying work environment where employees can make a meaningful impact in the fight against opioid dependency. As an equal opportunity employer, San Antonio Recovery Center is committed to creating an inclusive workplace free of discrimination based on race, color, age, ethnicity, gender, disability, or veteran status among others. This job is an excellent opportunity for individuals seeking to contribute to a cause that significantly improves lives, while advancing their careers in a supportive and mission-driven organization.

Job Requirements

  • High school degree
  • Proven work experience as a receptionist, front office representative or similar role
  • Proficiency in Microsoft Office Suite
  • Hands-on experience with office equipment such as fax machines and printers
  • Professional attitude and appearance
  • Solid written and verbal communication skills
  • Ability to be resourceful and proactive when issues arise
  • Excellent organizational skills
  • Multitasking and time-management skills, with the ability to prioritize tasks
  • Customer service attitude
  • Satisfactory drug screen and criminal background check

Job Qualifications

  • Proven work experience as a receptionist, front office representative or similar role
  • Proficiency in Microsoft Office Suite
  • Hands-on experience with office equipment such as fax machines and printers
  • Professional attitude and appearance
  • Solid written and verbal communication skills
  • Ability to be resourceful and proactive when issues arise
  • Excellent organizational skills
  • Multitasking and time-management skills, with the ability to prioritize tasks
  • Customer service attitude
  • High school degree
  • Additional certification in office management is a plus
  • Satisfactory drug screen and criminal background check

Job Duties

  • Greet and welcome guests as soon as they arrive at the office
  • Direct visitors to the appropriate person and office
  • Answer, screen and forward incoming phone calls
  • Ensure reception area is tidy and presentable, with all necessary stationery and material
  • Provide basic and accurate information in-person and via phone/email
  • Receive, sort and distribute daily mail/deliveries
  • Maintain office security by following safety procedures and controlling access via the reception desk
  • Order front office supplies and keep inventory of stock
  • Update calendars and schedule meetings
  • Arrange travel and accommodations, and prepare vouchers
  • Keep updated records of office expenses and costs
  • Perform other clerical receptionist duties such as filing, photocopying, transcribing and faxing

Job Criteria

Experience

Mid Level (3-7 years)


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