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Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Professional development opportunities
Job Description
Senture, a TP company, is a distinguished provider of contact center support services, primarily serving government agencies and commercial partners. As a federal contractor, Senture operates with a strong commitment to delivering human-centered services that focus on high-touch interactions while upholding full compliance with federal regulations and service-level expectations. The company’s mission revolves around aligning its people strategies with its business goals, ensuring excellent customer experiences and smooth operational performance. Senture's emphasis on quality service and regulatory compliance has established it as a trusted partner for federal entities seeking reliable contact management solutions. Their dedication to maintaining a supportive and... Show More
Job Requirements
- High school diploma or equivalent
- 1-3 years of relevant experience in receptionist or administrative roles
- Strong communication skills
- Proficiency in Microsoft Office applications
- Ability to multitask in a fast-paced environment
- Professional appearance and demeanor
- Ability to maintain confidentiality
- Must be able to work onsite Monday through Friday during business hours
Job Qualifications
- High school diploma or equivalent
- 1-3 years of experience in a receptionist, administrative, or customer-facing role preferred
- Strong verbal and written communication skills
- Excellent customer service and interpersonal skills
- Ability to multitask and manage a high-volume, fast-paced environment
- Strong organizational skills and attention to detail
- Professional demeanor and appearance
- Basic proficiency in Microsoft Office applications (Outlook, Word, Excel)
- Ability to handle sensitive information with confidentiality
- Ability to work onsite Monday through Friday during standard business hours
- Experience in a corporate, call center, or high-volume office environment preferred
- Experience managing multi-line phone systems preferred
- Bilingual (English/Spanish) preferred
- Experience supporting events, site coordination, or administrative planning activities preferred
Job Duties
- Serve as the primary point of contact for all visitors, clients, and applicants entering the facility
- Manage front desk operations, including visitor check-in, badge issuance, and sign-in protocols
- Answer and manage the corporate phone line, routing calls and relaying messages to appropriate departments in a timely and accurate manner
- Respond to general inquiries regarding site operations, hiring processes, and basic company information
- Coordinate with internal teams to ensure smooth visitor experiences, including client meetings and onsite interviews
- Support site leadership with administrative and site planning activities, including event coordination and logistics
- Maintain a clean, organized, and professional lobby and reception area at all times
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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