Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $20.00 - $24.00
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Life insurance
Vision Insurance
short-term disability
long-term disability
401k with match
Paid Time Off
wellness reimbursement program
Employee Referral Bonus
Tuition assistance program
Employee assistance program
Job Description
Minnesota Center for Multiple Sclerosis and Midwest Immunology, a Vivo Infusion Company, is a distinguished medical practice specializing in neurology and immunology. Located in Plymouth, MN, this practice is dedicated to providing top-quality care for patients suffering from multiple sclerosis, immunological disorders, and related chronic conditions. As part of the Vivo Infusion network, a national organization with locations spanning 15 states, the center benefits from a strong support system, highly trained medical professionals, and advanced therapeutic options. Vivo Infusion has proudly earned The Gold Seal of Approval from The Joint Commission, an esteemed recognition for its commitment to quality care... Show More
Job Requirements
- High school diploma or equivalent (GED)
- one year of customer service experience
- front desk experience in healthcare preferred
- certification in scheduling and registration preferred
- strong communication skills
- basic computer proficiency
- ability to multitask and pay close attention to detail
- ability to remain welcoming and positive under pressure
- knowledge of medical terminology
Job Qualifications
- High school diploma or equivalent (GED)
- one year of customer service experience required
- one year relevant front-desk experience within a healthcare environment preferred
- certification in scheduling and registration preferred
- knowledge of medical terminology
- ability to interact with personnel at all levels
- interpersonal skills and customer orientation
- experience with patient or customer information systems
- highly effective verbal, written, and interpersonal communication skills
Job Duties
- Receives and screens visitors and telephone calls
- provides general information in person and on the telephone
- verifies patient demographic information including insurance verification prior to the patient visit
- performs data entry of patient demographic information
- registers all patients at each visit utilizing established policies
- receives and documents patient responsible payments including co-payments and past balances
- schedules patients for physician visit
- maintains and updates appointment calendars
- processes all referral requests in a timely manner
- notifies clinical personnel of patient arrival
- processes and delivers departmental mail
- tracks lab results and follows up with lab companies when necessary
- coordinates faxes, files and office information
- processes and maintains medical records
- checks out each patient including charge entry, scheduling future appointments, and facilitating referrals
- performs other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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