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Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Weekend Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
short-term disability
long-term disability
401(k) retirement plan
Paid Time Off
Job Description
Invited is a renowned leader in the hospitality and service industry, celebrated for its commitment to building lasting relationships and enriching the lives of its members, guests, and employees alike. Established in 1957, Invited has grown to become the largest owner and operator of private clubs nationwide, overseeing more than 130 country clubs, city clubs, and athletic clubs across the United States. Their esteemed clubs offer a broad array of upscale amenities such as championship golf courses, modern workspaces, handcrafted cuisine, resort-style pools, state-of-the-art racquet facilities, fully equipped fitness centers, and much more, thus setting the standard for excellence and... Show More
Job Requirements
- High school diploma or equivalent
- availability to work on weekends and/or holidays as required
- ability to stand, sit, and walk frequently during shifts
- basic computer proficiency
- good communication and interpersonal skills
- willingness to learn and adhere to club policies and procedures
- physical ability to perform essential job functions
Job Qualifications
- High school diploma or equivalent
- previous experience in customer service or front desk role preferred
- proficiency in using office equipment such as computers, telephones, and reservation systems
- basic knowledge of club operations and amenities is a plus
- strong communication skills
- ability to work effectively both independently and as part of a team
Job Duties
- Greet members and guests with a warm, professional demeanor upon arrival and departure
- monitor and ensure that the front desk area and lobby are clean, organized, and well-maintained
- ensure that all club policies and procedures are followed by members and guests
- answer and direct phone calls, emails, and other communications to the appropriate departments
- schedule and confirm appointments or reservations for club facilities and services
- process payments and handle cash or credit transactions accurately
- follow all company, club, and department policies, procedures, and instructions
- take initiative in personal and professional growth and maintain any required certifications relevant to your role
- address and resolve challenges using available resources, working with regional and corporate teams to support club operations
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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