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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $15.00 - $19.00
Benefits
competitive pay
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
401k Retirement Plan
Paid Time Off
Opportunities for advancement
Job Description
Sante Health System is a well-established Management Services Organization that serves multiple clients across Central California. Deriving its name from the French word for health, Sante symbolizes a strong commitment to progressive care, good health, and leadership within the community. As one of the region's largest healthcare claims and billing management companies, Sante Health System offers an extraordinary network of physicians, health plans, hospitals, and ancillary providers. This extensive network strengthens patient care by coordinating services across these partners in a managed care environment. Sante provides a comprehensive suite of services including billing, claims processing, contracting, credentialing, finance, human resources,... Show More
Job Requirements
- Knowledge of business office procedures
- knowledge of managed care products like HMOs and PPOs
- knowledge of grammar, spelling, and punctuation for typing patient information
- skill in operating a computer and photocopy machine
- skill in greeting patients and answering the telephone pleasantly and helpfully
- ability to speak clearly and concisely
- ability to read, understand, and follow oral and written instructions
- ability to sort and file materials correctly using alphabetical or numeric systems
- ability to establish and maintain effective working relationships with patients, employees, and the public
Job Qualifications
- High school diploma or equivalent
- formal training indicated by one year work experience in a medical office setting
- knowledge of computer and business office procedures
Job Duties
- Greet patients and callers in a congenial and professional manner
- screen and respond to routine requests for information
- identify caller and determine reason for telephone call
- direct caller to appropriate person or place
- coordinate and reschedule patient appointments
- check patients in
- inquire about any new patient information such as change of address, telephone, new insurance
- scan new insurance cards
- help patients complete necessary forms
- input new information into computer
- prepare cashier drawers with specified opening balance
- receive and post payments and co-pays from patients and issue receipts
- run reports to balance charges and payments
- prepare deposit for the day if required
- manage reports
- zero EOBs from Capitation Report
- participate in MCMP yearly project of tracking patients per Medicare standards
- track Santes' Pay for Performance
- provide coverage for physician receptionist area as needed
- attend meetings and in-service as required
- maintain records confidentially
- comply with all work rules including safety and health
- perform related work as required
- perform other duties assigned by the Administrator
- follow any other job-related instructions in the spirit of teamwork
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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