Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Exact $20.00
Work Schedule
Standard Hours
Day Shifts
Benefits
Medical after 90 days
Job Description
MD Care & Associates is a well-established healthcare provider based in El Cajon, California, dedicated to delivering exceptional medical services to the community since its founding in 2013. Led by Dr. Robin Spiering, who brings over 20 years of specialized experience in internal medicine, the organization emphasizes a person-centered approach to healthcare. This means that the team treats patients not only as individuals receiving medical care but as friends and family, fostering a warm, compassionate environment where each patient feels valued and cared for beyond just their physical health needs. The organization's goal is to ensure that every patient leaves... Show More
Job Requirements
- High school diploma or equivalent
- Experience in a medical receptionist or related administrative role
- Familiarity with insurance verification processes
- Excellent communication and interpersonal skills
- Ability to maintain confidentiality and comply with HIPAA regulations
- Proficiency in phone systems and appointment scheduling software
- Strong organizational skills and detail-oriented
- Ability to multitask under pressure
- Willingness to work Monday through Friday as scheduled
Job Qualifications
- Proven experience in a receptionist role, within a medical setting
- Proficient in phone etiquette and managing multiple lines
- Epic experience is a plus
- Strong organizational skills and attention to detail
- Demonstrated self-motivation and drive
- Ability to effectively multitask in busy environments
- Record of consistent attendance at previous employment
- Prior experience in a medical office setting
- Bilingual skills in Spanish a plus
Job Duties
- Greet patients and visitors warmly, maintaining eye contact upon entering the center
- Exhibit friendliness and courtesy in interactions with patients and co-workers
- Efficiently manage patient check-ins, appointment scheduling, and demographic verification
- Collect co-pays and handle financial transactions with accuracy
- Adhere to HIPAA regulations for patient information confidentiality
- Inform patients of any appointment delays and manage concerns with professionalism
- Schedule and confirm follow-up appointments
- Handle incoming calls and direct them appropriately
- Maintain a clean, organized front office, ensuring all supplies are well-stocked
- Comply with all safety guidelines and policies
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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