Front Desk Receptionist - Downtown Spokane

Mindful Therapy Group is a dynamic and dedicated company committed to supporting mental health professionals, including therapists, psychologists, and nurse practitioners, by offering essential administrative, billing, and marketing services. Established in 2011, Mindful Therapy Group has grown substantially with more than 2,500 providers partnering with the company across over 20 locations. This growth highlights the company's success and influence within the mental health care sector. Known for fostering a positive and supportive work environment, Mindful Therapy Group emphasizes teamwork, integrity, and excellent customer service, making it a respected leader in helping mental health providers thrive in private practice without the burden of operational complexities.

As a full-time team member at Mindful Therapy Group, you will play a crucial role in maintaining a smooth and efficient office setting that directly supports both clients and providers. This role is ideal for individuals who seek to work in a fast-paced, yet supportive work environment and are motivated by tasks that build valuable career skills. Candidates from restaurant and hospitality backgrounds who possess strong customer service skills are especially encouraged to apply, as this position values delivering a warm and welcoming atmosphere to clients. The company offers a well-organized work schedule with rotating shifts and occasional weekend hours within established business hours. Employees have the potential for leadership training and career advancement based on their performance and dedication.

Your daily responsibilities will involve engaging with clients and mental health providers through various channels including phone, email, and in-person interactions. You will be pivotal in creating a positive client experience by managing front desk operations, scheduling appointments, and verifying client insurance benefits. The role also provides essential administrative support to mental health professionals, helping to ensure that all office operations and client needs are met efficiently and professionally. These duties ensure that the business runs smoothly while contributing meaningfully to the mental health community.

Mindful Therapy Group places a strong emphasis on professional growth and resilience, encouraging employees to embrace challenges common in mental health office settings. The company offers a comprehensive benefits package, including substantial health, dental, and vision insurance coverage, paid time off, paid holidays, and opportunities for professional development. These benefits demonstrate the company’s commitment to the well-being and growth of its workforce.

Joining Mindful Therapy Group means becoming part of a forward-thinking, equal opportunity employer that values long-term success and career development within the mental health services industry. The company also maintains a clear ethical boundary by requiring employees to refrain from receiving clinical services concurrently to avoid any conflict of interest. Overall, this role is ideal for individuals who are passionate about customer service, eager to learn and grow, and motivated to advance their career within a meaningful and impactful field.