Front Desk Receptionist - Donor Site Representative

Lincoln, NE, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Type:

Hourly

Rate:

Range $13.00 - $17.00

Benefits

Medical insurance

Dental Insurance

Vision Insurance

Paid Time Off

sick days

Retirement Plan

Job Description

Nebraska Community Blood Bank (NCBB), founded in 1968, has been a cornerstone in the healthcare community of Nebraska and western Iowa for over five decades. As a vital blood collection and distribution organization, NCBB delivers more than 60,000 lifesaving blood products annually to over 25 hospitals, EMS services, and healthcare partners. It operates as part of the New York Blood Center Enterprises (NYBCe), one of the largest and most comprehensive blood service organizations spanning 17 states in the U.S. NYBCe collectively provides a million blood products annually to more than 400 hospitals nationwide. Beyond blood banking, NYBCe is actively involved... Show More

Job Requirements

High school diploma or equivalent
Minimum 1 year experience in telemarketing and/or customer service
Valid Nebraska driver’s license
Ability to organize and prioritize
Basic computer skills
Attention to detail

Job Qualifications

High school diploma or equivalent
Minimum 1 year experience in telemarketing and/or customer service
Valid Nebraska driver’s license
Customer service training preferred
Ability to organize and prioritize
Basic computer skills
Attention to detail

Job Duties

Serve as receptionist and provide donors and guests with courteous and efficient service
Maintain record/log of all guests and vendors to facility
Greet donor upon arrival, direct donor to sign in and read required pre-donation materials, and ask donor to set up their next donation appointment
Register homologous, hemochromatosis, autologous and directed donors
Accurately complete donor demographic information and correctly assign donor identification number
Assure smooth and timely transition of donors from registration to screening by communicating with staff to decrease donor wait time
Maintain confidentiality of donor information and ensure computer access security
Provide accurate and timely filing of donor histories
Call appropriate donors based on inventory needs and remind them of upcoming appointments
Oversee donor entrance appearance and maintain donor canteen area
Maintain an accurate and up-to-date inventory of all office supplies
Perform inventory check and requisition of office supplies
Verify accuracy of received supplies and unpack and store items
Conduct oneself as a professional, promoting the image of NCBB and the spirit of teamwork
Perform other duties as assigned

Job Location

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