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Front Desk Receptionist (Dermatology) Fayetteville, NC
Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
short-term disability
long-term disability
Paid Time Off
Paid holidays
Retirement savings account
employee discount
Job Description
Anne Arundel Dermatology is a highly respected dermatology practice established over 50 years ago with a mission to provide the highest quality and full spectrum of medical, surgical, and esthetic skin care services to each patient. The practice has rapidly grown to include over 250 clinicians across more than 110 locations spanning 7 states in the Mid-Atlantic and Southeastern regions of the United States. This dynamic growth reflects Anne Arundel Dermatology's commitment to excellence, innovation, and comprehensive patient care. It is recognized for assembling one of the finest groups of dermatologists, supported by a dedicated team of healthcare professionals who... Show More
Job Requirements
- High school graduate or GED
- Ability to manage multiple tasks simultaneously
- Knowledge of HIPAA standards
- Ability to function well in a fast-paced and sometimes stressful environment
- Intermediate computer skills
- Manual dexterity sufficient to operate a keyboard
- Sitting, some standing, stooping and reaching
- Lifting and carrying up to 30 pounds
- Fluent in English
- Ability to travel to and provide coverage for other local offices as needed
Job Qualifications
- High school graduate or GED
- 1-3 years recent experience as a medical receptionist in a clinical or surgical setting preferred
- Previous experience in dermatology preferred
- Excellent customer service and communication skills
- Knowledge of HIPAA standards
- Ability to manage multiple tasks simultaneously
- Excellent organizational and time management skills
- Ability to function well in a fast-paced and sometimes stressful environment
- Detail-oriented
- Working knowledge of multi-line phone system
- Able to operate standard office equipment such as computer, fax, copier, scanner
- Intermediate computer skills and experience in EMR utilization
- Fluent in English
- Ability to sort and file materials correctly alphabetically or numerically
- Ability to travel to and provide coverage for other local offices as needed
Job Duties
- Greet each patient in a pleasant and professional manner
- Screen calls, schedule appointments and referrals
- Take accurate, concise phone messages
- Enter complete patient demographics when making appointments
- Evaluate chart data to verify all information has been received, completed and signed
- Check-in and check-out patients
- Track patients in the reception area and communicate with patients as needed
- Proactively collect patient payments
- Update product inventory weekly
- Always treat patients with dignity and empathy
- Fulfill inventory orders
- As closer – run end of day reports and balance payment totals
- Distribute incoming reports and correspondence in patient charts
- Ensure all phone messages, faxes, and interdepartmental mail are addressed immediately
- Assist other staff as needed
- Other duties assigned as deemed necessary by management
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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