Front Desk Receptionist (Dermatology) Fayetteville, NC

Anne Arundel Dermatology is a highly respected dermatology practice established over 50 years ago with a mission to provide the highest quality and full spectrum of medical, surgical, and esthetic skin care services to each patient. The practice has rapidly grown to include over 250 clinicians across more than 110 locations spanning 7 states in the Mid-Atlantic and Southeastern regions of the United States. This dynamic growth reflects Anne Arundel Dermatology's commitment to excellence, innovation, and comprehensive patient care. It is recognized for assembling one of the finest groups of dermatologists, supported by a dedicated team of healthcare professionals who share the core values of Patient First, Caring, Accountability, Trust, One Team, and Growth.

Joining Anne Arundel Dermatology means becoming part of a leading team that values continual training and professional development for its physicians and staff. The organization prides itself on staying at the forefront of dermatological advancements including ongoing research, emerging treatments, new medications, and preventive methods, ensuring patients receive state-of-the-art skin care. For associates, this means not just a job but an opportunity for long-term career growth supported by hands-on training and a culture that fosters learning and collaboration.

The Front Desk Receptionist role at Anne Arundel Dermatology is pivotal to the efficient operation of the clinic and the enhancement of patient experience. As the initial point of contact, the Receptionist welcomes patients in a friendly and professional manner, handling responsibilities that directly influence patient satisfaction and office workflow. This full-time position involves greeting patients, managing check-in and check-out processes, coordinating appointment schedules, and maintaining patient records with high accuracy. The Receptionist also assists with billing, insurance verification, and patient payments, all while adhering to HIPAA standards and ensuring a secure and confidential environment.

The role demands exceptional communication skills and the ability to multitask in a fast-paced clinical setting. Duties include screening calls, scheduling referrals, updating inventory, processing payments, and supporting other staff as needed. The Receptionist is also responsible for end-of-day reporting and balancing payment totals, necessitating a detail-oriented and organized approach.

Health and physical requirements for this position include the ability to sit, stand, stoop, and reach, along with manual dexterity to operate computers and office equipment efficiently. Candidates must have a high school diploma or GED, with preference given to those with 1-3 years of medical receptionist experience, particularly in dermatology or clinical environments. Anne Arundel Dermatology values a positive attitude, professionalism, and the capacity to contribute meaningfully to a team-oriented healthcare environment.

Full-time employees benefit from comprehensive coverage including medical, dental, and vision insurance effective the first of the month after hire, short- and long-term disability plans, voluntary life insurance, paid time off, holidays, retirement savings options, and exclusive employee discounts on cosmetic services and products. This package underscores Anne Arundel Dermatology's commitment to supporting its employees' health, well-being, and career advancement while providing exceptional patient care.