Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Range $20.00 - $22.00
Work Schedule
Standard Hours
Benefits
Vision
Medical
Dental
Paid Time Off
Retirement
Job Description
STRIDE Community Health Center is a leading healthcare provider based in Colorado, recognized as one of the state’s largest Federally Qualified Health Centers (FQHC). With a steadfast commitment to improving health outcomes, STRIDE serves the Denver Metro area through a network of 13 clinics offering a comprehensive range of services including primary care, dental care, pharmacy, behavioral health, health education, and community outreach. Established over 35 years ago, STRIDE has built a reputation for fostering wellness and addressing the unique health needs of diverse populations, ensuring equitable access to high-quality care for all individuals regardless of their circumstances.
This community-focused... Show More
This community-focused... Show More
Job Requirements
- High school diploma or GED required
- 1+ years experience working front desk in medical or dental setting preferred
- Ability to interact positively and build rapport with patients, coworkers, and external contacts
- Ability to work independently
- Skill in using office equipment like postal machines, printers, fax/scanners
- Ability to organize large mailing projects accurately
- Ability to follow directions
- Valid driver’s license required for positions involving travel between STRIDE locations
Job Qualifications
- High school diploma or GED required, associate degree preferred
- One to two years related experience and/or training
- 1+ years experience working front desk in a medical or dental setting preferred
- Ability to interact positively and build rapport with patients, coworkers, and external contacts
- Ability to work independently and organize work for accuracy and efficiency
- Skill in using various office equipment including postal machines, printers, fax/scanners
- Ability to organize large mailing projects with accuracy
- Ability to follow directions
- Proficiency with Microsoft Office products including Outlook and Excel, and Electronic Medical Records systems
Job Duties
- Demonstrates professional behavior with the public, patients, and peers at all times
- Registers, check-in, and checks-out patients for all services
- Maintains charts, and ensures HIPAA and OSHA compliance while demonstrating understanding of regulation
- Collects and uploads all necessary documentation and consents
- Promptly and accurately updates patient records including financial and demographic information
- Coordinates scheduling of new patient referrals, gathers necessary information, and schedules appointments accordingly
- Collects copayment and account balances at time of service
- Acts as liaison between patients and Billing Department regarding charges, payments, and insurance
- Schedules appointments according to the scheduling guidelines
- Assists in Medical Records duties as needed
- Assists in the training of new front desk personnel
- Contacts patients to follow up on no-shows and reschedules appointment
- Ensures all schedules are filled and maintained
- Works closely and communicates consistently with internal staff to ensure continuity of care
- Efficiently handles multiple clerical and administrative tasks in a fast-paced environment and effectively adapts to change
- Supports other STRIDE clinics based on the needs of the organization
- Ensures the waiting room is cleaned, sanitized, and neat at all times
- Follows up on all correspondence sent to/from Customer Care Center regarding patient appointments
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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