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Front Desk Receptionist (Bilingual)

Washington, DC, USA|Onsite, Travel

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $18.00 - $23.00
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Work Schedule

Standard Hours
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
short-term disability
long-term disability
Paid Time Off
Paid holidays
Retirement savings account
employee discount

Job Description

Anne Arundel Dermatology is a well-established and reputable medical practice specializing in dermatology services, with over 50 years of experience. Founded with a mission to provide the highest quality medical, surgical, and aesthetic skin care services, this organization has grown into one of the largest dermatology groups in the Mid-Atlantic and Southeastern states. With more than 250 clinicians and over 110 locations across seven states, Anne Arundel Dermatology is committed to delivering excellence in patient care while fostering a supportive and collaborative work environment. The company culture emphasizes values such as patient first, caring, accountability, trust, teamwork, and growth, which... Show More

Job Requirements

  • High School Graduate or GED
  • bilingual in both English and Spanish
  • 1-3 years recent experience as a Medical Receptionist in a clinical or surgical setting preferred
  • previous experience in Dermatology preferred
  • excellent customer service and communication skills
  • knowledge of HIPAA standards
  • ability to manage multiple tasks simultaneously
  • excellent organizational and time management skills
  • ability to function well in a fast-paced and at times stressful environment
  • detail-oriented
  • working knowledge of multi-line phone system
  • able to operate standard office equipment including computer, fax, copier, scanner
  • intermediate computer skills and experience in EMR utilization
  • fluent in English
  • ability to sort and file materials correctly alphabetically or numerically
  • ability to travel to and provide coverage for other local offices as needed

Job Qualifications

  • High School Graduate or GED
  • bilingual in both English and Spanish
  • 1-3 years recent experience as a Medical Receptionist in a clinical or surgical setting preferred
  • previous experience in Dermatology preferred
  • excellent customer service and communication skills
  • knowledge of HIPAA standards
  • ability to manage multiple tasks simultaneously
  • excellent organizational and time management skills
  • ability to function well in a fast-paced and at times stressful environment
  • detail-oriented
  • working knowledge of multi-line phone systems
  • ability to operate standard office equipment including computer, fax, copier, scanner
  • intermediate computer skills and experience in EMR utilization
  • fluent in English
  • ability to sort and file materials correctly alphabetically or numerically
  • ability to travel to and provide coverage for other local offices as needed

Job Duties

  • Greet each patient in a pleasant and professional manner
  • screen calls, schedule appointments and referrals
  • take accurate, concise phone messages
  • enter complete patient demographics when making appointments
  • evaluate chart data to verify all information has been received, completed and signed
  • check-in and check-out patients
  • track patients in the reception area and communicate with patients as needed
  • proactively collect patient payments
  • update product inventory weekly
  • always treat patients with dignity and empathy
  • fulfill inventory orders
  • as closer - run end of day reports and balance payment totals
  • distribute incoming reports and correspondence in patient charts
  • ensure all phone messages, faxes, and interdepartmental mail are addressed immediately
  • assist other staff as needed
  • other duties assigned as deemed necessary by management

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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