Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $12.00 - $16.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
401k plan
Paid Personal Time Off
Paid holidays
Parental leave
employee eyewear discount
Job Description
America's Best is a distinguished part of National Vision, which stands among the largest optical retailers in the United States. With a growing network of 1000 stores and counting, America's Best has successfully blended eyewear and eye care into a unified, affordable experience. This company is committed to providing high-quality optical solutions at a single low price, making eye care both accessible and affordable to a diverse range of customers across the nation. Each of their locations aims to create an inviting and professional atmosphere where customers feel valued and receive excellent service from eye exams to selecting the latest... Show More
Job Requirements
- High school diploma or equivalent
- 0-2 years related experience or training preferred
- Strong customer service skills required
- Strong organizational skills required
- Experience handling multiple phone lines preferred
Job Qualifications
- Experience as a receptionist, front office representative or similar role preferred but not required
- 0-2 years related experience or training preferred
- Experience handling multiple phone lines preferred
- Strong customer service skills required
- Strong organizational skills required
- High school diploma or equivalent
Job Duties
- Ensures high quality customer service while following all safety protocols
- Ensures a smooth flow of customers through the store
- Answers, screens, and forwards incoming phone calls in accordance with National Vision protocol
- Processes and understands managed care plans while obtaining document information from the insurance company as needed
- Provides customers basic and accurate information
- Schedules and confirms appointments, follow-up visits and classes
- Files all patient records daily and pulls patient files for the next day's appointments
- Checks order status and notifies customers when orders are in or of any delays
- Keeps reception area tidy and presentable with all necessary materials
- Receives, sorts, distributes daily mail/deliveries and maintains inventory of office supplies
- Participates in regularly scheduled mandatory communication meetings
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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