Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $15.00 - $18.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
401k retirement savings with company match
Flex Spending Account
Paid Personal Time Off
paid company holidays
Parental leave
employee eyewear discount
Job Description
America's Best is a prominent optical retail brand under the umbrella of National Vision, one of the largest optical retailers in the United States. With over 1000 stores nationwide, America's Best has established itself as a trusted retailer that combines the essential components of eye care and eyewear into one seamless, affordable, and high-quality customer experience. Dedicated to making quality eye care accessible and affordable, America's Best aims to help people see their best and live their best lives. National Vision's commitment to vision health extends through all levels of the company, from store associates to corporate leadership, reflecting a... Show More
Job Requirements
- High school diploma or equivalent
- 0-2 years related experience or training preferred
- Strong customer service skills required
- Strong organizational skills required
- Experience in handling multiple phone lines preferred
Job Qualifications
- Experience as a receptionist, front office representative or similar role preferred but not required
- 0-2 years related experience or training preferred
- Experience handling multiple phone lines preferred
- Strong customer service skills required
- Strong organizational skills required
- High school diploma or equivalent
Job Duties
- Ensures high quality customer service while following all safety protocols
- Ensures a smooth flow of customers through the store
- Answers, screens, and forwards incoming phone calls in accordance with National Vision protocol
- Processes and understands managed care plans while obtaining document information from the insurance company as needed
- Provides customers basic and accurate information
- Schedules and confirms appointments, follow-up visits and classes
- Files all patient records daily and pulls patient files for the next day's appointments
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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