Job Overview
Employment Type
Hourly
Compensation
Type:
Hourly
Rate:
Exact $29.50
Work Schedule
Flexible
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
401k
Complimentary stays
Free Meals
Dry cleaning
Free parking
Job Description
Four Seasons Hotels and Resorts is a renowned global luxury hospitality company recognized for delivering exceptional service and unforgettable guest experiences. Founded in 1960, Four Seasons has established itself as a leader in the upscale hotel industry, operating more than 100 properties worldwide. The brand is synonymous with luxurious accommodations, fine dining, and innovative amenities, all delivered with a genuine commitment to excellence. At the core of Four Seasons is a people-driven philosophy, which fosters a workplace culture emphasizing respect, personal growth, and collaboration. Team members are encouraged to push their limits, support one another, and shape memorable experiences that... Show More
Job Requirements
- High school diploma or equivalent
- One to two years of front office experience in luxury hotels preferred
- Proficiency in reading, writing and oral English
- Flexibility to work weekdays, weekends, holidays and evenings
- Proof of work authorization in the United States
Job Qualifications
- One to two years previous front office experience in luxury hotels preferred
- Proficiency in reading, writing and oral communication in English
- Ability to be flexible with schedule including weekdays, weekends, holidays and evenings
- Work authorization document proof of eligibility to work in the United States
Job Duties
- Check in guest in an efficient and friendly manner using guest name whenever possible
- Assure that guest is assigned type of room requested and correct rate is charged
- Check out guest at end of stay
- ascertain guest satisfaction, collect keys, post late charges and present bill to guest
- Settle bill accurately through credit card or cash transaction
- Maintain a balanced bank assigned by the hotel
- make change and exchange foreign currency
- Reconcile all transactions at the close of each shift
- Assist guest with all inquiries about hotel services such as hours of operations, key hotel personnel, in-house events, directions and Concierge services
- Respond to all guest requests with highest level of hospitality and professionalism in an accurate and timely manner via in person, phone, chat message and email
- Utilize various computer systems to check guests in and out, run reports, input reservations and select and block rooms for arriving guests
- Communicate with internal personnel via radio, Hotsos and Teams and chat guests via messenger application
- Assist in absence or due to heavy volume in areas of Reservation and phone coverage for Communication Operator
- Work closely with Guest Services Team to ensure smooth handling of guest luggage, deliveries and special requests
- Perform other duties and projects as assigned by management
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
Loading...
We didn't receive the exact location for this job posting,
please contact the employer.
You may be also interested in:
Nearby Cities
Jobs By Filter