Front Desk Receptionist

Job Overview

briefcase

Employment Type

Part-time
clock

Compensation

Type:
Salary
Rate:
Range $32,327.17 - $40,069.37
clock

Work Schedule

Standard Hours
diamond

Benefits

flex time
401k
financial advisors
on-demand pay

Job Description

Familia Dental is a well-established dental practice located in Kenosha, recognized for its quality dentistry services and compassionate care. Founded in 2008, the clinic has grown rapidly due to its commitment to honesty, quality, and community involvement. At Familia Dental, the team embraces core values that prioritize patient well-being and ethical service, setting the standard for dental care in the region. The practice is not only focused on delivering exemplary dental services but also highly values community outreach and encourages internal growth among its staff, making it an ideal environment for long-term career development in the dental field.

The curren... Show More

Job Requirements

  • High school diploma or equivalent
  • Previous customer service experience preferred
  • Ability to work part-time hours including Saturdays
  • Patience and sensitivity to patient emotions
  • Knowledge of basic computer operations
  • Ability to follow detailed instructions
  • Good communication skills
  • Ability to maintain confidentiality
  • Willingness to attend training and meetings
  • Ability to multitask in a fast-paced environment

Job Qualifications

  • Excellent customer service and verbal communication skills
  • Ability to read, write, speak and understand information and present information one-on-one with patients
  • Ability to apply common sense understanding to carry out details written or verbally instructed
  • Basic computer knowledge
  • Experience with dental management software preferred
  • Ability to work in a fast-paced, patient-focused environment
  • Organizational skills and detail oriented
  • Interpersonal and listening skills
  • Previous dental office experience preferred but not required
  • Training provided

Job Duties

  • Greet and check in patients
  • Answer the phone and schedule appointments
  • Maintain patient accounts and records
  • Know and understand insurance plan rules and protocols and follow them
  • Be patient and sensitive to patient emotions
  • Listen to patients and healthcare workers and follow directions from a dentist or supervisor
  • Verify patients insurance
  • Ensure all record keeping requirements are fully and accurately completed
  • Submit claims to insurance companies
  • Notify office manager of equipment trouble or general safety concerns
  • Attend and participate in morning huddles, chart reviews and regular office meetings
  • Follow company policy and procedures
  • Understand and follow HIPAA regulations, state and federal OSHA laws and safety standards and maintain confidentiality
  • Perform other tasks as assigned

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

Loading...