Front Desk Receptionist

Bloomington, IN, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Type:

Hourly

Rate:

Range $12.00 - $16.00

Work Schedule

Standard Hours

Benefits

Health Insurance

Dental Insurance

401k

Flex Spending Account

Paid Personal Time Off

paid company holidays

Parental leave

employee eyewear discount

Job Description

America's Best is a well-established brand under the umbrella of National Vision, one of the largest optical retailers in the United States. With over 1000 stores and continually expanding, America's Best integrates comprehensive eyewear and professional eye care services into a single accessible and affordable customer experience. The company has earned a reputation for prioritizing quality eye care and making it accessible to everyone, emphasizing the belief that everyone deserves to see their best to live their best. This mission is the driving force behind their commitment to affordability, convenience, and customer satisfaction across all their locations nationwide.

At Am... Show More

Job Requirements

High school diploma or equivalent
0-2 years related experience or training preferred
Experience handling multiple phone lines preferred
Strong customer service skills required
Strong organizational skills required

Job Qualifications

Experience as a receptionist, front office representative or similar role preferred but not required
0-2 years related experience or training preferred
Experience handling multiple phone lines preferred
Strong customer service skills required
Strong organizational skills required
High school diploma or equivalent

Job Duties

Ensures high quality customer service while following all safety protocols
Ensures a smooth flow of customers through the store
Answers, screens, and forwards incoming phone calls in accordance with National Vision protocol
Processes and understands managed care plans while obtaining document information from the insurance company as needed
Provides customers basic and accurate information
Schedules and confirms appointments, follow-up visits and classes
Files all patient records daily and pulls patient files for the next day's appointments
Checks order status and notifies customers when orders are in or of any delays
Keeps reception area tidy and presentable with all necessary materials
Receives, sorts, distributes daily mail/deliveries and maintains inventory of office supplies
Participates in regularly scheduled mandatory communication meetings

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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