Front Desk Receptionist

Tacoma, WA, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Type:

Hourly

Rate:

Range $16.00 - $21.00

Work Schedule

Standard Hours

Benefits

Health Insurance

Paid Time Off

Professional development opportunities

Retirement Plan

employee wellness program

Employee Discounts

Work Life Balance

Job Description

Our practice is a well-established medical office committed to providing exceptional patient care and professional service in a warm and welcoming environment. We pride ourselves on creating a positive experience for every patient and visitor from the moment they enter our facility. Our skilled and dedicated team works collaboratively to maintain the highest standards of healthcare, ensuring smooth operations and patient satisfaction at every touchpoint. We emphasize innovation, compliance with healthcare regulations, and fostering a friendly yet professional atmosphere to support both patients and staff.

The Check In Receptionist (CIR) and Check-Out Receptionist (COR) roles are vital front-line positio... Show More

Job Requirements

High school education or GED equivalent
minimum two years of medical office experience
working knowledge of general office duties
working knowledge of contracted insurance plans
accurate data entry
good verbal and written communication skills
great telephone skills
demonstrated ability to use a computer with Microsoft Word, Outlook and EMR software
excellent customer service skills
strong organizational skills with the ability to multi-task
ability to maintain confidentiality and thorough knowledge of HIPAA policy

Job Qualifications

High school education or GED equivalent
minimum two years of medical office experience
proficiency with Microsoft Word, Outlook, and EMR software
excellent customer service skills
strong communication skills
ability to multi-task and organize effectively
knowledge of HIPAA policies and confidentiality standards
experience with insurance verification and office procedures
ability to handle monetary transactions responsibly
ability to type 60 wpm

Job Duties

Welcome patients, visitors, and representatives in a friendly and prompt manner
complete patient sign-in, paperwork, and security procedures
update and verify patient demographics and insurance information
prepare the office for daily business and secure the office at closing
greet patients at checkout and coordinate follow-up appointments and treatment plans
collect outstanding balances, deductibles, and coinsurances
maintain and update prescription logs and product sales records
balance and reconcile monetary collections daily
post charges after provider approval
maintain patient confidentiality
report equipment or safety issues
follow company policies and procedures
utilize telephone courtesies
adhere to HIPAA, OSHA, and compliance regulations
complete tasks within designated timelines
perform additional duties as assigned
maintain punctuality and professional appearance
operate multi-line telephone systems, computers, and office equipment
type at 60 wpm
interact positively with patients and staff
manage recall systems and appointment scheduling

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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