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Front Desk Receptionist

Job Overview

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Employment Type

Temporary
Hourly
Internship
Consulting
Full-time
Part-time
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Compensation

Type:
Hourly
Rate:
Range $18.00 - $21.00
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
Tuition Reimbursement
Corporate discounts
Paid Time Off
competitive salary

Job Description

United Urology Group (UUG) is recognized as the leading urology network in the United States, comprised of a collection of affiliated practices such as Chesapeake Urology, Arizona Urology in Phoenix and Scottsdale, Arizona Urology in Tucson, Colorado Urology, and Tennessee Urology. The organization is dedicated to providing top-quality urologic care through a compassionate and patient-centered approach. United Urology Group thrives on its culture of respect, growth, innovation, and teamwork, making it a coveted place to work for individuals passionate about healthcare and patient service. Employees at United Urology Group are valued as the core of the mission to improve patients'... Show More

Job Requirements

  • minimum high school diploma or GED
  • minimum two years front office experience preferably in a medical setting
  • 1 to 2 years customer service experience
  • ability to travel to other sites as necessary
  • ability to sit, stand, and walk throughout the day
  • ability to lift up to 25 pounds occasionally
  • ability to communicate effectively both verbally and in writing
  • proficient with medical terminology and coding
  • must maintain HIPAA compliance

Job Qualifications

  • minimum high school diploma or GED
  • minimum of two years front office experience preferably in a medical setting
  • 1 to 2 years customer service experience
  • excellent customer service skills
  • attention to detail and willingness to learn
  • proficient knowledge of medical terminology, ICD-9, and CPT-4 codes
  • strong verbal and written communication skills
  • proficient computer software and database skills
  • comfortable working in a fast-paced environment
  • ability to ask probing questions to patients
  • demonstrate a caring, compassionate, and patient attitude
  • knowledge of HIPAA compliance
  • ability to multitask and proactively solve problems
  • ability to type 40 words per minute

Job Duties

  • create a positive and professional first impression of the practice and show patients a we care attitude
  • schedule appointments and assist with scheduling additional testing directed by physicians
  • compile all required patient paperwork for the day’s appointments
  • collect co-pays and past balances at check-in and enter them into the daily batch in Practice Management
  • review and enter patient demographics and clinical information into Practice Management and EHR
  • scan patients’ driver’s license and insurance cards into Ntierprise
  • ensure all required referrals are obtained, scanned into EMR, and linked to daily appointments
  • reconcile payment batches and submit to the Site Manager at the end of each day
  • schedule follow-up procedures and coordinate local ASC cases
  • assist patients with completing the Phreesia registration system
  • travel to other sites within a reasonable geographic region as required

Job Location

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