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Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $16.50 - $20.00
Work Schedule
Standard Hours
Benefits
competitive salary
Employee Discounts
Training and Development
Positive work environment
opportunities for growth
Job Description
Icon Eye Care is a premier optometry practice located in Bakersfield, CA, dedicated to providing exceptional eye care and personalized service to patients. We pride ourselves on our commitment to quality, comfort, and professionalism, striving to create a welcoming and efficient environment where every patient receives individualized attention and outstanding care. Our team of experienced professionals is passionate about helping patients maintain optimal eye health and providing access to the latest advancements in optical products and services. Icon Eye Care is known for its patient-centered approach, combining expert optometric care with a friendly and supportive atmosphere.
We are curren... Show More
We are curren... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in customer service or front desk role
- Strong communication skills
- Ability to multitask effectively
- Basic computer proficiency
- Ability to work flexible hours
- Reliable and punctual
- Spanish language skills preferred
Job Qualifications
- Previous experience in a customer service or front desk role
- Strong organizational and multitasking skills
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment while maintaining a positive and professional attitude
- Basic computer skills and proficiency in office software
- Knowledge of optical products and services is a plus
- Ability to work well with a team and independently
- Spanish speakers are preferred
Job Duties
- Greet patients warmly and efficiently check them in for their appointments, ensuring all required paperwork is completed and accurate
- Manage patient appointment scheduling, ensuring that the calendar is up-to-date and appointments are booked in a timely manner
- Answer patient calls, emails, and inquiries, providing information regarding services, appointments, and insurance coverage
- Participate in the optical department by helping patients select eyewear, assisting with frame and lens options, and explaining insurance benefits
- Verify and process insurance information, ensuring that claims are filed correctly and patients are informed about their coverage
- Handle patient payments, process transactions, and provide receipts
- Maintain accurate patient records and ensure that all necessary documentation is in place
- Work alongside optometrists and other staff members to provide a seamless patient experience
- Assist with administrative tasks such as filing, inventory tracking, and ensuring that the office is organized and presentable
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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