Job Overview
Compensation
Hourly
Exact $20.00
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement benefits
Professional development opportunities
Employee Discounts
Job Description
We are a reputable company dedicated to providing outstanding customer service and ensuring smooth operational flow within our establishment. Specializing in creating positive first impressions and facilitating efficient communication, our business thrives on professionalism and customer satisfaction. Our team is composed of dynamic individuals who uphold our core values, focusing on excellence and teamwork to enhance the overall guest experience.
We are currently seeking a Front Office Coordinator who will play a crucial role in managing all incoming communications and interactions at our front desk. This full-time position is designed for individuals with strong telephone etiquette, organizational skills, and a customer-first approach. The Front Office Coordinator will be the primary point of contact for visitors and callers, ensuring that all inquiries and concerns are handled promptly and professionally. This role also involves supporting the service team by managing appointments, following up with clients, and maintaining essential office supplies. The position offers a competitive salary and opportunities for professional growth within a supportive work environment focused on employee development and client satisfaction.
We are currently seeking a Front Office Coordinator who will play a crucial role in managing all incoming communications and interactions at our front desk. This full-time position is designed for individuals with strong telephone etiquette, organizational skills, and a customer-first approach. The Front Office Coordinator will be the primary point of contact for visitors and callers, ensuring that all inquiries and concerns are handled promptly and professionally. This role also involves supporting the service team by managing appointments, following up with clients, and maintaining essential office supplies. The position offers a competitive salary and opportunities for professional growth within a supportive work environment focused on employee development and client satisfaction.
Job Requirements
- High school diploma or equivalent
- previous experience in a customer service or front office role
- ability to handle multiple phone lines and communicate effectively
- strong organizational skills
- attention to detail
- proficiency in computer applications related to scheduling
- ability to work under pressure
- reliable and punctual
Job Qualifications
- High school diploma or equivalent
- excellent communication and interpersonal skills
- proficiency in telephone etiquette and front office procedures
- ability to multitask and prioritize responsibilities
- strong organizational and time management skills
- experience with scheduling and booking systems preferred
- customer service experience
Job Duties
- Answer all incoming calls according to company policies with exceptional telephone skills
- greet customers professionally and enthusiastically according to the greeting procedure to assist every guest
- assist the service staff in contacting customers to perform follow-ups
- take written messages from occupied personnel and notify them regarding pending messages as soon as possible
- monitor and maintain front office inventory, ensuring supplies are fully stocked
- schedule and confirm client appointments, coordinate provider calendars, and manage online booking systems
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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